Apartment Management | Assistant Community Manager
Bainbridge Companies - Orlando, FL

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Founded in 1993, The Bainbridge Companies is a fully-integrated family of real estate companies engaged in the development, construction, management and acquisition of multifamily apartment communities. The Bainbridge principles have developed, redeveloped, and/or repositioned more than 50,000 multifamily homes. The firm’s full service real estate platform includes asset and property management, leasing, sales, marketing, renovation, construction, and development. Based in Wellington, Florida, we also have offices in Raleigh, North Carolina; Westport, Connecticut; Orlando and Tampa, Florida, Bethesda, Maryland and Arlington, Virginia.

Bainbridge has grown rapidly – nearly doubling in size over an 18-month period. As we continue to expand, we are looking for the brightest and most polished professionals from within the industry – and from outside the industry. If you are a passionate, fun, innovative and driven professional that fits “The9” – please apply to join our team today.

What is ‘The9?” The9 are the characteristics we seek in anyone we choose to join our team. These characteristics are based on our cultural values:

We value PASSIONATE PEOPLE who like to have fun.
We value INNOVATION.
We value CONSISTENCY & FLEXIBILITY.
We value RELATIONSHIPS built on trust, open communication, empowerment and respect.
We value the PERSONAL TOUCH, and strive to enhance the experience for those we serve.

Specially, The9 are:
Good Communication
Sound Judgment
Create Impact
Curiosity
Drive & Embrace Innovation
Courage
Passion
Honesty
Presence – Polish in appearance, communication & interaction

Do you fit? If you fit these values and characteristics, we invite you to read more to learn about the career opportunities open at The Bainbridge Companies.

***THIS IS YOUR CHANCE to join an exciting, growing and industry-leading property management company. Bainbridge is holding a ONE-DAY CAREER FAIR ON FRIDAY, FEBRUARY 22nd. Due to our growth, we need to quickly fill approximately 25 new onsite positions. All candidates will need to be available to meet with our team that day. The event will be near the Orlando airport. Interviews will start at 11am. Details to follow about the specific location.***

Now this is where it gets a bit boring, so we apologize now. The bullet lists of responsibilities, duties, required experience and all of that stuff. While important, it may be a dull read, but the career opportunity itself is anything but dull. That we promise.

ASSISTANT MANAGER

MAJOR GOALS AND RESPONSIBILITIES:
The Assistant Manager assists the Manager in effectively managing the assigned community. In the Manager's absence, the Assistant Manager will assume all responsibilities associated with accomplishing property objectives as set forth by Property Management and the Property Owners. Directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits.

ESSENTIAL ACTIVITIES:
Income collection, including maintaining accurate resident records. Updates on a daily basis all rents, deposits and associated lease fees received from residents. Issues appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos). The Assistant Manager is responsible for making sure all rent monies are deposited daily and any late rent is assessed a late fee. Deposits all receipts each day prior to bank close each day (all money received is deposited in the bank on the same day, if received before 2pm). Reviews all water accounts to verify that all residents are paying their water bills in a timely manner. Maintains positive customer relations attitude. Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies as needed. Experienced and knowledgeable of all phases of leasing and resident retention. Greets prospective clients, shows community and performs leasing duties as needed. Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc. Maintains awareness of local market conditions and trends. Contributes ideas to Manager for marketing community and improving resident satisfaction. Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the Manager. Organizes and files all applicable reports, leases and paperwork. Proofreads all lease paperwork and processes move-ins and move-outs. Processes all security deposit move-out reports. Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed. Responsible for working with Property Manager to complete month-end close and submitting to Corporate by their request date. Performs any additional duties assigned by Property Manager, Regional Manager, or any member of the Corporate Accounting Department.

PEOPLE MANAGED: In the absence of the property manager, all on-site Team Members and all outside contractors employed by the Community.

CONTACTS: Customers, residents, prospects, vendors, contractors, on-site Team Members, property manager, regional property manager, corporate office personnel

BEHAVIOR TRAITS, ATTITUDES AND SKILLS REQUIRED BEYOND “THE9”:

  • Strong customer service skills
  • Strong commitment to company goals and values
  • Sets an example for fellow associates as a self-starter, self-motivator, leader, trainer, organizer and planner
  • Good communicator and listener
  • Committed to the success of each associate as a member of the team
  • Excellent people skills
  • Possess and continually improve sales and marketing skills
  • Problem Solver

PREREQUISITE (I.E. EDUCATION, EXPERIENCE):

  • Knowledge of the property management industry
  • Management and/or sales experience
  • Prefer someone with prior apartment management experience
  • Computer skills

WORK HOURS: Minimum of 40 hours per week. Schedule typically includes weekends.

NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT’S RIGHT TO ASSIGN OR REASSIGN DUTIES OR RESPONSIBILITIES AT ANY TIME


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