App & Tech Svc Engineer - Advanced Materials
Kraton Polymers - Houston, TX

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Kraton Polymers, LLC
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Kraton Performance Polymers, Inc. (NYSE: KRA) is a leading global producer of engineered polymers used to enhance the performance of products that touch virtually every aspect of our lives. The original inventor of styrenic block copolymer (SBC) chemistry in the 1960s, Kraton has a history of innovation dating back almost 50 years that drives growth for its customers. The company has a broad portfolio of value-enhancing polymers that are used in a wide variety of applications including consumer and personal care items, adhesives and coatings, electronics, medical supplies, automotive components, and paving and roofing materials. Kraton offers its products to a diverse group of more than 800 customers in over 60 countries worldwide and collaborates with customers on custom solutions to meet specific needs. We have production facilities located in the United States, Germany, France, Brazil and Japan.

Job Title: App & Tech Svc Engineer - Advanced Materials
Reports To: Marc Hein, Manager Application and Technical Services
Organization: Research & Technology
Dept./Location: Based at Kraton's Research and Technical Service (RTS) Center in Houston, Texas
Estimated Travel (%): Less than 10%
Position Summary
The Applications and Technical Service Engineer will be the primary technical interface with the commercial team and the customer for the US supporting the Advanced Materials business. They will focus on providing technical recommendations, supporting customer evaluations of Kraton product offerings, and supporting the commercialization of new products.

Key Responsibilities
: Provide Primary Technical Focal Point for Regional Sales Team
: Focus on Customer Specific Technical Projects in support of new innovation applications and the extension of applications to new customers.
: Complete Technical Service Requests (customer visits, product recommendations, technical data via simple lab tests, analysis support)
: Provide Support on Customer Product Quality Issues
: Focus on Short-Term Product Modifications to Address Specific Customer/Application Needs
: Assess opportunity and determine the value proposition for new product opportunities
: Provide education & training new customers and distributors
: Develop Competitive Product Information to Support Product Sales
: Communicating needs, status, results and observations, both verbally and in written form, with operating, technical and business personnel, including formal technical reports
: Other duties/projects as assigned

Required Competencies/Skills
: 2-10 years of related technical experience
: Strong working knowledge of thermoplastic elastomers and competitive products.
: Experience formulating and compounding with TPE's.
: Strong working knowledge of end-use applications for TPE's and downstream customer processing of TPE's
: Economic evaluations/treatment of projects and daily tasks
: Demonstrated expertise in identifying customer driven market opportunities and successfully developing solutions to targeted customer needs through commercialization of new products.
: Demonstrated experience in project management developing project plans and successfully executing those plans to project completion.

Preferred Competencies/Skills
: Energetic and motivated
: Demonstrated capability in working effectively in the field with sales, customers, and suppliers
: Strong decision-making and judgment skills
: Demonstrative verbal and written communication skills
: Demonstrated ability to handle multiple priorities
: Works well in a team environment

Required Education : Minimum - B.S. in Chemistry, Chemical Engineering or similar discipline

Kraton Polymers - 21 months ago - save job
About this company
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When the rubber meets the road, Kraton Polymers is responsible for both ends of the equation. It makes chemical ingredients used in...