Appeals Assistant
Skilled Healthcare - Administrative Services - Foothill Ranch, CA

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Summary: Assists Hallmark staff gathering records containing all items required by State and Federal Regulations. Essential Duties and Responsibilities: This includes but it’s not limited to: • File all patient data upon receipt of the information. • Create records for new patients and prepare electronic files. • Ensure all records have been received and in the event they have not must be able to follow-up with field staff to obtain missing records. • Respond to calls from individuals who have questions about medical records. • Ensure all required documentation is received. • Request additional information as needed for completing the medical record. • Send complete packet, in appropriate order, back to the appropriate field staff for transmittal to the MAC. • Photocopy records as needed. • Maintain the confidentiality of all records. • Performing clerical duties as assigned including copying, faxing, and filing. • Other duties as assigned. Qualifications: • Good written and verbal communication skills. • Excellent organization skills. • Advanced knowledge of MS Office Suite, primarily advanced Excel techniques. • Proficiency with clerical skills for data entry and computer management. • Ability to adapt to changing departmental demands • Ability to meet all scheduled responsibilities in a timely manner • Ability to cope with rapidly changing priorities. • Ability to work successfully with minimal supervision • Ability to work with and adapt to all levels of employees • Ability to build strong working relationships and good customer service, both in person and over the phone • Good time management skills Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. Requires standing, walking, pushing, pulling, and lifting. To apply, please send resumes to: aphillipsen@skilledhc.com

Requirements Qualifications: • Good written and verbal communication skills. • Excellent organization skills. • Advanced knowledge of MS Office Suite, primarily advanced Excel techniques. • Proficiency with clerical skills for data entry and computer management. • Ability to adapt to changing departmental demands • Ability to meet all scheduled responsibilities in a timely manner • Ability to cope with rapidly changing priorities. • Ability to work successfully with minimal supervision • Ability to work with and adapt to all levels of employees • Ability to build strong working relationships and good customer service, both in person and over the phone • Good time management skills Education/Experience: • High School Diploma • 1 year relevant experience required in either in hospital or nursing home. • Experience with data entry, spreadsheets and word processing programs. Equal Opportunity Employer

To apply send resumes to aphillipsen@skilledhc.com

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Skilled Healthcare - 19 months ago - save job - copy to clipboard
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Skilled Healthcare, LLC provides administrative and operational support services to various companies with an emphasis on supporting...