Application & Tech Support- MES
ARK Solutions - New York, NY

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Provide subject matter expertise in custom built MES application interfaces including functionality and configuration
Responsibilities include system monitoring, troubleshooting, problem resolution, development and change management to the custom MES system interfaces with SAP
Provide support and development for systems interfaces and variouos applications

Day to day communication and coordination with the customer and a global support team
Assist with and contribute to comprehensive Metrics Tracking (Ticket Details, Service Level Tracking, Resource Utilization, Uptime/Downtime)
PL/SQL-ASP JavaScript, VB Script DCL

ARK Solutions - 14 months ago - save job