Application Development Manager
GENERAL SUMMARY OF DUTIES
- Responsible for development of database and web applications to support the PAS. Assure that the Patient Account Services Center obtains the highest quality of Information Systems by creating and/or maintaining databases, programs and web pages for end users.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Identify opportunities for greater efficiencies through process improvement, systems integration and guide the implementation of these solutions.
Manage the day-to-day activities of the Application Development group, providing leadership to its staff
Develop policies & procedures that outline all aspects of application development and maintenance including: life-cycle development strategies, testing and implementation plans, and post-implementation monitoring.
Develop relationships with vendors to ensure proper functionality of existing software technologies.
Develop, administer, maintain and/or implement database designs, data access, associated code, and end user documentation.
Create, review, analyze, modify and/or implement programmed systems, including encoding, testing, debugging and documenting programs.
Design, construct, implement and/or monitor web pages. This process should include ensuring end user accessibility, and maintaining/providing ongoing design and content modifications.
Develop training programs for all developed systems.
Manage, research and analysis, and adhoc reporting.
Communicate business analysis and reporting requirements to development staff.
Continuously work with vendors to ensure proper functionality of existing software technologies.
Responsible for performance management.
Recommend and maintain any hardware improvements required to support all developed systems.
Maintain knowledge of Corporate policies and procedures.
Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"
Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Communication - communicates clearly and concisely, verbally and in writing.
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
Interpersonal skills - able to work effectively with other employees, patients and external parties.
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems.
Technology skills - demonstrate familiarity with standard programming concepts, practices and procedures; including applications development in SQL, Visual Basic, Internet Information Server (IIS), database applications and web server implementation.
Bachelor degree in Information Systems or related field.
Equivalent work experience may substitute degree requirement.
Minimum four years technical experience in Information Technology and Services.
Experience with HCA systems preferred.
Minimum one year management experience.
PHYSICAL DEMANDS/WORKING CONDITIONS
- Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 25 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.