Application Management Supervisor - API & D2I
Holcim - Dundee, MI

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Position Responsibilities:
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Manage the IT aspect of business/technology Projects and KTLO to successful implementation
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Contribute to the Development of an IT Roadmap
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Work with other IT Leads, IT Specialists, IT Architects and IT Managers to deliver effective IT solutions that meet time, budget and quality expectations
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Proactively ensure IT involvement in all technology related business decisions
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Effectively document and chart projects´ status, budget, costs, and other related information
Liaise between IT and the business:
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Build effective partnerships with key business stakeholders within the Application Management Services organization
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Anticipate and prevent business/IT conflicts and resolve any issues which may arise
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Work with the IT Business Partners and IT Leads to establish projects and KTLO priorities for API & D2I Application Management team
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Build business cases for new technology proposals
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Research and validate proposals initiated by the business
Manage and support the daily operations of API & D2I IT applications:
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Execute the incident and change management process ensuring compliance with established service levels
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Administer all system development phases, including scoping, estimating, specifying, configuration, scheduling, managing, testing, and documenting
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Coordinate activities with supporting functions including IT Security and System Administration
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Ensure compliance with established Change and Release Management procedures
Supervise assigned staff:
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Ensure staff development through planning, mentoring, training and performance reviews
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Build a culture of high performance within the team focused on continuous improvement
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Able to lead, inspire and engage the team towards the NASC vision, mission and goals
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Share business knowledge and ensure IT solutions are sustainable and aligned with the business processes
Manage all aspects of the IT Service Portfolio within the API & D2I process area
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Review performance metrics and suggest areas for improvement
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Actively support and adhere to IT Service Management procedures
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Ensure compliance with incident, change and release management processes
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Responsible for following the Quality Assurance and Testing processes
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Communicate ongoing efforts related to IT application systems quality and reliability with appropriate upper management
Educational Criteria:
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Bachelor degree in Computer Science, Engineering, Information Systems, or related discipline is required

Position Dimensions (Core Competencies):
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Excellent decision making and problem solving skills
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Excellent communication skills, both written and verbal including outstanding presentation skills
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Demonstrated ability to lead a team
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Demonstrated ability to work with all levels of management
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Demonstrate customer service attitude and orientation
Position Requirements (Experience and Technical Expertise):
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Minimum of 7 years of experience in Information Technology
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Minimum of 5-7 years of experience in Application Development and Support
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Minimum of 3 years of experience as Technical Leadership
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Extensive experience in ABAP, ABAP Object, ABAP WebDynpro, SAP Forms (SAPScript, Smart Form, Adobe Form), Workflow, ALE, IDOC, BADI and Enhancement
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Extensive experience with BW object configuration, such as Infocubes, DSOs, MultiProviders, Infosets, Process Chains, Master Data, and Bex Variables
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Knowledge of BI Planning Tools (BI-IP, BI-BPS, BO-BPC) is preferred
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Knowledge of SAP Business Objects Suite and Qlikview are preferred
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Knowledge of SAP Portal and SAP PI are preferred
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Knowledge of SD, MM, HR, PP, PM and FICO modules
Other Related Experiences Required or Preferred :
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Willingness to provide 7 x 24 support required
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Willingness and ability to travel up to 10% of the time
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Excellent Microsoft Office/Project skills desired
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ITIL Service Management certification desired

Holcim - 23 months ago - save job
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There's nothing abstract about the concrete made by Holcim (US). The American arm of Swiss building products giant Holcim Ltd., it...