Application Support Analyst - VOPS
Ford Motor Company - Dearborn, MI

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Job Description & Qualifications
Position Duties
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Utilize in depth Subject Matter Expertise per position qualifications in Vehicle order processing (VOPS) applications across multiple business functions across multiple customer bases to implement local and global projects such as new VL implementations, Order Fulfillment 7.x+, and Global Order to Delivery.
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Perform multiple roles across a suite of mainframe applications including project manager, business analyst, designer, mainframe developer, tester and documenter.
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Ability to partner, share SME knowledge and educate offshore resources and vendor consultants on VOPS systems and business process and the functionality that has evolved in these systems over 20+ years.
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Assess impact of all changes requested across the entire suite of VOPS applications with the understanding that all new vehicle sales revenue in North America pass through CONCEPS.
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Oversee and implement all security and controls for legacy application and ensure that all the confidentiality agreement on the data is maintained per both North America and European requirements/standards.
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Provide availability 24x7 to Run and Protect the business by diagnosing and addressing all types of production support, customer support and business support (in the Application Development context).
Minimum Requirements
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10+ year’s experience in Mainframe technologies including IMS DB/DC, COBOL,DB2, JCL's SAS, File Aid, Syncsort, Performance monitoring tools
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Exposure to web development
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5+ year’s experience in executing projecting utilizing SDM, and working in all phases of the SDM lifecycle
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5+ years supporting SOX applications and performing all security related duties such as ACRs and SCRP's, etc.
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Outstanding written and oral communications
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5+ year’s experience establishing and delivering mainframe application functionality to business customers in the Ford environment
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Motivated self-starter who takes ownership of an assignment and drives to get it done
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Strong capability to quickly learn new tools and concepts
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Experience with management reviews/briefings (8D)
Preferred Requirements
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7+ years of in depth knowledge of Ford order to delivery business processes including all of the following: codification, solves, dealer vehicle ordering, Fleet ordering processes, Export, Ford of Canada and Ford of Mexico
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7+ years in depth understanding of legacy IT systems including Conceps, OPS, NAVIS, DORA processing, Distribution Reporting and Mechspec. In depth understanding of all batch processes sent via vehicle order processing including Government orders, Fleet companies, FoM, and all other sources of batch submission orders.
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7+ years in depth understanding of the Common Pricing Module and it's impact to Ford Financials, including impact to Invoicing systems and SOX implications.
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5+ years in depth knowledge regarding the order status progression and it's implications in the Distribution Reporting and NAVIS systems.
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7+ years in depth understanding of the interfaces between VOPS and all systems upstream and downstream of VOPS from order submission to build and sale of the vehicle.
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3+ years knowledge of current generation Order Fulfillment processes including Order Management System, Single Order Edit rules and order editing, Single Order Filter and SIMS.
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7+ years working with marketing and sales and fleet business customers to collect requirements, design and development, implement requirements.
At Ford Motor Company, we are dedicated to designing, manufacturing and selling high quality vehicles that meet the diverse needs of our customers. We believe our employees and the different perspectives that they bring to the business are the driving force behind our success. Come discover a company that is focused on the quality of our vehicles, the environment, the community and the world in which we live.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
We have a commitment to our products and customers, but also know that our employees are the driving force behind our success. Find out what it is like to love your job. Come discover a Company that is focused on designing better cars, but also cares about you, your family and your community. By choice, we are an Equal Opportunity Employer committed to a culturally diverse workforce.

Ford Motor Company - 16 months ago - save job - copy to clipboard - block
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