Application Support Engineer – Linux/Scripting
Ask.com - Oakland, CA

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We are seeking a qualified candidate to join a team of talented IT professionals. At Ask.com, our team is responsible for the challenging operations of all Ask.com’s web products and services, including the biggest Q&A databases on the web that millions of people use every day. You will be working on deploying and maintaining services which are built on the latest technology and frameworks such as SOLR, Hadoop, HBase and virtualization/Cloud.

Responsibilities

Deploy software/data updates and enhancements in an agile and very fast-paced environment

Configure Ask.com products on live clusters and optimize their performance

Closely monitor traffic, functionality and performance on all live clusters

Document processes and procedures with focuses on productive operations

Design and develop tools and automated processes for monitoring, deployments , and data analysis and reporting

Promptly respond to and investigate problems in the live systems

Requirements

Extensive knowledge of Unix/Linux

Ability to write or modify tools in scripting languages – shell, Perl and Python, etc.

Strong knowledge of internet/web technologies like HTTP, HTML, XML, JavaScript, AJAX

Familiarity with network management and security

Good organization, communication and interpersonal skills

Strong troubleshooting skills and creative problem solving abilities

Integration experience and performance analysis skills preferred

Ability to cope with fast-paced and constantly changing environments

Willingness to work shifts outside of normal business hours

Required Experience

BS/MS in Computer science or engineering

2 or more years or experience in IT

Additional Experience a Plus

Experience with large-scale cluster systems

Knowledge of SOLR, Hadoop, HBase and modern configuration management tools like CHEF

Experience with Java, Python, Perl , Ruby, MySQL and CVS/SVN/GIT

About this company
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As a top US internet site, Ask.com’s mission is to get our millions of users across the globe the answers they need. We've been in the...