Appointment Scheduler/Coordinator
NPL Construction - Illinois

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Posting Date: August 18, 2014

Closing Date: August 29, 2014

Position Title: Appointment Scheduler / Coordinator

Reports to: Operations Manager

Location: Naperville, IL

Classification: Full-Time, Hourly; Total Compensation DOE

We are seeking an experienced and qualified person for the position of Appointment Coordinator

Responsibilities
  • Oversee all house piping scheduling and coordination with subcontractors.
  • Cold call and schedule appointments based upon an assigned customer list.
  • Understand crew workloads and a fill appointments based upon customer needs and crew resources.
  • Provide leadership and direction to “Property Cross Tie Work”
  • Work with customers to assure projects run efficiently and on schedule.
Requirements
  • Minimum 2 years in phone call scheduling
  • Bilingual in English and Spanish languages
  • Strong communication skills, written and oral
  • High School Diploma required, College Education preferred
  • Verse in Microsoft Office, General computing, legible handwriting, typing (40wpm)
  • Good organizational skills and ability to understand the NPL business model
  • Ability to occasionally adjust work schedule periodically to reach a variety of audiences.

Effective leadership is required in getting all assigned crews to achieve stretch goals related to productivity, and to perform safely and with the quality required of NPL. Each successful candidate must possess:
  • Strong interpersonal, team-oriented skills
  • Self-motivation and direction, with a strong bias toward timely performance and problem resolution
  • Thorough knowledge and understanding of scheduling and customer service
To apply please submit a resume by August 29 th to Jobs30@GoNPL.com .You may also submit an application online at www.GoNPL.com , click on “Current Job Openings”. Note all candidates will be drug tested and background check.

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