General Summary :|
Area Manager – Loss Prevention is responsible for executing asset protection programs for a small group (approx. 50-300) of Family Dollar stores. This role gains multi-store experience while demonstrating knowledge in areas of Loss Prevention. Incumbents are responsible for assessing store procedures to ensure the protection of inventory, cash, equipment and other Company assets. They seek guidance from management (i.e. Regional Manager, LP Director, Loss Prevention Project Manager, Regional Vice President of Loss Prevention and Vice President of Loss Prevention) while initiating and conducting investigations and store audits.
Area Manager – Loss Prevention must foster good working relationships with corporate work groups (e.g., Store Operations, Human Resources, Legal, Accounting, etc.) and local law enforcement so that observations and recommendations can be made to improve inventory shrinkage and store operations. Incumbents must also partner with Operations to interview potential team members, and to train store team members in asset protection programs and methods. Area Manager – Loss Prevention is responsible for embracing Family Dollar's store-centric commitment to customers, customer service and sales.
Principal Duties & Responsibilities :
Investigate evidence of potential or actual inventory shrink, and loss of cash, equipment or other Company assets. Offer recommendations for improvement. Analyze store point-of-sale, inventory, cash and other operating information and identify trends and exceptions for further investigation. Educate and train store team members in programs and methods for protecting inventory, cash, equipment and other Company assets. Receive guidance about investigations and audits from Loss Prevention Management Team (i.e., Divisional Vice Presidents of Loss Prevention, Loss Prevention Project Manager, and the Vice President of Loss Prevention). Perform operational audits to assess compliance with Company policies and procedures. Request information about store inventory shrinkage, store bank deposits and cash overages and shortages from Accounting (i.e., Sales Audit and Inventory Control). Partner with corporate work groups (e.g., Store Operations, Human Resources, Legal, Accounting, etc.) and local law enforcement to resolve investigations/audits pertaining to store losses. Share information with Store Operations Management and collaborate on solutions for improving inventory shrink and store security and safety. Investigate reports of violations of Company Policy as requested by Associate Relations or other Management. Assist with interviews of prospective Store Managers, District Managers and Regional Vice Presidents. Communicate and manage multiple relationships at all levels within the organization. Other job related duties as assigned. Position Requirements :
Must have valid driver’s license. Proficient verbal and written communication skills. Ability to prioritize and manage multiple investigations/audits. Ability to make appropriate decisions in stressful situations. Ability to analyze and interpret information to identify exceptions and trends signaling potential loss. Working Conditions :
Work hours may include evenings and weekends. Must be able to travel daily. Overnight travel is required. Job duties and responsibilities may require exposure to challenging work environments.
Education: Completion of High School or equivalent. Bachelor’s Degree preferred.
Experience: Three (3) years experience in Loss Prevention required. Experience in a multi-store retail environment is a plus.
Certifications: Wicklander-Zulawski Interviewing Certificate is a plus.
Technical Skills : Working knowledge in areas of Loss Prevention that includes causes of loss and solutions to prevent such loss. Must be proficient in Microsoft Office Excel and Word.
Family Dollar - 20 months ago
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