Asset Protection Specialist
UT - Salt Lake City
Store Support Center-Corporate
Provide the 7-Eleven Field Operators with professional asset protection services. Conduct timely, comprehensive, accurate investigations and research in order to assure revenue and profit enhancement in a proactive manner.
Duties and Responsibilities:
• Conduct investigations and research, utilizing corporate reports and Exception Based Reporting. Then develop professional, comprehensive cases and research packages that reveal the fraud or misreporting.
• Take the cases through their completion assuring that the appropriate recoveries, documentation and follow up are completed.
• Perform the various tasks and assignments required to carry out the Asset Protection Department's Four Pillar Strategy for Revenue and Profit Assurance, Shortage Control, Incident-Investigation Management and the Safety Program. Advise, train and counsel the field operators in shortage control, theft and other asset protection related areas.
• Establish and maintain relationships with local law enforcement, serving as 7-Eleven's representative to the local municipalities.
• Assist law enforcement and 7-Eleven's third-party insurance administrator securing evidence and statements.
• Provide immediate response, support and professional consultation to field operations following critical incidents of crime or disaster that impact store associates, franchisees, guests, licensees and 7-Eleven assets.
Knowledge, Skills and Abilities:
• Education: Associates/2 Yr Degree
• Experience: 5 years retail operations-related experience, multi-unit preferred.
• Thorough understanding of retail Accounting and Financial Management.
• Excellent verbal and written communication skills.
• The ability to successfully train and communicate one-on-one or to a large audience.
• The ability to successfully learn and excel using an Exception Based Reporting Tool.
• Ability to conduct professional investigative interviews.
Kneeling not required
Stooping not required
Walking not required
Standing not required
Bending not required
Floor To Waist Requirements: none
Waist To Shoulder Requirements: none
Overhead Lifting not required
Carrying items 20 feet not required
7-Eleven - 21 months ago
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