Assistant Branch Manager - Detroit, MI
JPMorgan Chase - Detroit, MI

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Job Description

Combine your operational expertise and managerial talent to excel as an Assistant Branch Manager at Chase. As a part of JP Morgan Chase, a leading global financial services firm, Chase has over 5100 branches where our Assistant Branch Managers manage critical operational functions and help the branch run smoothly & efficiently for our customers.

In an effort to provide highly trained managers in our branches, candidates selected will participate in a minimum 3 month trainee program. This program will provide training designed to create successful employees to service our customers and provide leadership to employees while growing profits for the bank.

At completion of the program, Assistant Branch Manager Trainees should be able to: manage operational functions including loss control, compliance, and customer retention and audit standards; supervise, coach and develop Tellers, Senior Tellers and Lead Tellers regarding policies, procedures, products, systems and banking transactions; draw upon a strong knowledge of branch operations, paying and receiving transactions, regulatory compliance, and bank policy & procedure; lead and develop branch teller staff to meet customer's service needs and to foster an environment in which all employees can perform their best work in a team environment.


Minimum two years Financial/Banking supervision experience and minimum one year branch Teller experience REQUIRED

Extensive experience with customer contact and ongoing customer relationships

Excellent skills in following categories:
Transaction accuracy and volume

Operational knowledge

Teller referrals



Customer Service

Leadership - believes in sales & service process, executes above peers, regularly goes above and beyond, consistent willingness to assist others

High school degree, GED, or foreign equivalent required (college degree strongly preferred)

Ability to work all branch hours, including Saturday, Sundays and some evenings required

JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer M/F/D/V.



Primary Location

US-MI-Detroit-Detroit Main / 10023


Retail Financial Services



Job Type



Day Job

Employee Status




Corporate Brand


About this company
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At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...