The position requires at least a Master's Degree and at least five years experience in Student Services. In addition, the position requires customer service experience.
Substitution of Experience for Education Permitted (Non-faculty only)
The position manages, coordinates, and directs the daily administrative functions of the admissions, records and registration activities within Student Services to ensure efficient office operations. Supervises, assigns, schedules and evaluates assigned staff. Assists in developing and coordinating staff development and trains employees as needed. Assists in writing, reviewing and updating policies and procedures related to office functions. Prepares reports and assists the Dean of Student Services in other office functions as assigned.
Prefer applicants with: (1) advanced knowledge in college admissions, records and registration policies and procedures, veteran services and financial aid, (2) working knowledge of the Ellucian student services enterprise system.
Supplemental Job Information
The position works with a high volume of students traffic and issues and as well as providing a high level of support to students and staff. In addition, the position requires some evening and weekend work, especially during peak registration periods."
Additional Documents Required
This position requires at least an awarded Master's degree from a regionally accredited educational institution. If selected for an interview, applicants must bring a copy of their diploma or transcript to the interview showing the awarded required degree. If the transcript will not reflect the awarding of the required degree, must bring written documentation from the educational institution showing when the degree was awarded.
BR Student Services
Pay Rate Explanation
$52,805 plus up to 10% for qualifications and experience
Job Open Date
Job Close Date
Hillsborough Community College - 13 months ago