Under limited supervision, performs highly responsible supervisory and administrative work managing the Career and Resource Center, all public assistance benefit programs and part of the Day Care service program for the City Social Services Department. Authorizes, plans, coordinates, and directs the divisions and assists in the direction of all public assistance, entitlement, and social services programs administered by the City; supervises all professional and technical personnel; performs various administrative functions; and serves on various state, regional and local human services boards and commissions. Oversees the development and implementation of procedures and policies within the department and divisions, recommends changes, and conducts various studies related to social service issues. Exercises considerable initiative in the effective and efficient administration of departmental and division programs. Exercises tact and courtesy in contact with City and State officials, program clients, and the general public. Reports to the Director of Social Services.
Master's degree in Social Work, Business Administration, Public Administration, or closely related field; supplemented by extensive experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Prefer extensive supervisory experience in Benefit Programs
Prefer considerable experience in Workforce Development/Management and/or associated services
Prefer extensive work experiences in Local or State DSS office
All applicants are subject to a DMV/driving record check, pre-employment drug screen, Central Registry (CPS) check and/or criminal history search.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.