Assistant Director of Residence Life - Housing & Operations
Manhattan College - Riverdale, NY

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Hours: Monday – Friday – 9:00 a.m. to 4:30 p.m. plus occasional early mornings, evenings, and weekends. Full-time, 12-month, live-in administrator position.

As a key member of the Residence Life and Student Life leadership team, the Assistant Director of Residence Life manages all aspects of housing and operations, from day-to-day needs to long-term housing and facilities issues, for a campus community of 1,700 students in five residence halls. Reporting to the Director of Residence Life, the Assistant Director focuses largely on housekeeping supervision and data management. This is a fast-paced, collaborative position interacting frequently with the Registrar, Student Financial Services, Dining Services, Physical Plant, and others. The ideal candidate will have a strong background in residence life and student services with a focus on retention and student satisfaction. Knowledge of and support for the Lasallian, Catholic mission of the College is essential.

Duties:
  • Supervise all aspects of residential housekeeping including inventory and budget control; manage 3 working supervisors, indirectly manage 20 full-time housekeeping staff; experience in a union environment strongly preferred.
  • Maintain electronic inventory control of residential FF&E and housekeeping equipment and supplies.
  • Coordinate major housing events; move-in weekend, seasonal hall closings, winter and summer housing.
  • Analyze and distribute occupancy and vacancy data regularly, preserving strict confidentiality of student records.
  • Assist in creating marketing materials to attract and retain undergraduate and graduate residents.
  • Administer auxiliary services for residents; ID card access, wireless internet, satellite television, and laundry.
  • Monitor resident satisfaction with dining services and meal plans; regularly inspect dining areas and kitchens.
  • Maintain and expand on-line student services in conjunction with Computer Services.
  • Gather housing occupancy and student satisfaction assessments to support retention efforts.
  • Stay current on best practices in residential master plans.
  • Support Admissions, Alumni Affairs and the Business Office (for Summer Camps & Conferences) with housekeeping and logistical support for high-profile events in the residence halls.
  • Actively participate in the Lasallian life of the College; support Campus Ministry and Office of Mission special projects.
  • Participate in day/evening emergency response and overnight Senior Staff on-call rotation as assigned.
Qualifications/Requirements:
  • Bachelor’s degree required; Master’s in Higher Education or related field strongly preferred.
  • Four to six years’ full-time experience in Residence Life or similar experience in a higher education setting with professional staff supervision and demonstrated success in housing assignment policy and procedure preferably including billing.
  • Positive attitude, team-oriented, collaborative approach to Residence Life and student affairs.
  • Aptitude for numbers and quantitative analysis required. Proficiency with Microsoft Word, Excel, and PowerPoint required as an ability to learn additional computer skills. Experience with Banner strongly preferred.
  • Excellent attention to detail, organizational skills, time management.
  • Strong leadership skills with a proven track record of superior project management.
  • Outstanding interpersonal skills; strong verbal and written communication skills.
  • Willingness to work occasional early mornings, evenings and weekend hours; occasional travel required.
  • Ability and desire to live in College housing (room and board provided during academic year).
If you are interested in being considered, please send your cover letter and resume to humanresources@manhattan.edu or fax to (718) 862-7350.

Manhattan College - 22 months ago - save job
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