Assistant Restaurant Manager - FireLake Grillhouse and Cocktail Bar
Carlson Rezidor Hotel Group - Bloomington, MN

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Unique. Stylish. Entirely Radisson Blu. The Radisson Blu Mall of America is the 2 nd new Radisson Blu to open in North America. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude.

The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the only hotel connected to the Mall of America.

FireLake is the second addition of Carlson's award winning mid-western restaurant. Featuring regional, local and sustainable foods kissed with the flavor of real burning wood, through our grill, rotisserie, and smoker. A timeless atmosphere with a modern edge. Impeccable hospitality and service. 175 seat restaurant, 125 seat lounge. Lounge features local brews, selective wine list and modern cocktail program.

This position will require an individual with the knowledge to assist to develop and operate a cost effective operation which meets and exceeds guest expectation through the delivery of superior quality food, beverage and service in a clean and welcoming atmosphere. The Assistant Restaurant General Manager will work closely with the Restaurant General Manager and will share responsibility for all aspects of the restaurant and bar as it relates to sales, growth of business, cost management and staff development.


1. Work with the Restaurant General Manager in the development and implementation of business strategies for the restaurant which are aligned with FireLake's overall mission, vision values and strategies
*Develops and implements strategies for department
*Monitors status regularly and adjusts strategies as appropriate
*Develops and implements strategies Filini that support achievement of the hotel's goals

2. Assist in the development and implementation of strategies to achieve revenue and profit goal
*Assists in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basis
*Develops and implements special promotions and employee incentives
*Provides employees with current up-to-date information on menu offerings
*Increases sales by coaching employees on effective sales techniques
*Maximizes productivity by using forecasting techniques to adjust scheduling

3. Manage the operation of assigned restaurant or outlet
*Coordinates the set-up of restaurant and bar in accordance FireLake standards
*Confirms daily specials and new menu additions with Executive Chef
*Manages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques
*Inspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceeds the hotel's standards at all times
*Leads staff meetings; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items
*Assists in quarterly inventories

4. Work closely with the Restaurant General Manager to develop and implement strategies and practices which support employee engagement
*Recruits and selects qualified candidates
*Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
*Communicates performance expectations and provides employees with on-going feedback
*Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

Job Requirements:
*Minimum two - three years restaurant management experience
*High school diploma required, bachelor's degree preferred
*Excellent oral and written communication skills
*Able to collaborate effectively with other hotel employees and managers to ensure teamwork
*Able to resolve conflicts guests, supervisor and employee
*Knowledge of local, state and federal liquor laws and regulations
*Strong floor presence with focus and energy
*Ability to multitask and work well under pressure
*Basic computer skills in Microsoft Office SuitePHYSICAL DEMANDS
Physical Requirements
*Long hours are sometimes required, ability to work flexible schedule
*Ability to stand for long periods of time
*Ability to lift 25 pounds on a regular basis and push or pull up to 75 pounds
*Good manual dexterity for the use of common office equipment

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