Integration Implementation Consultant
Department: Integrated Implementation
Reports to: Delivery Manager
The Consultant will work within a team of professionals responsible for implementing our File Integration solution with SPS customers. He/she will manage the implementation of our services with customers and will act as the primarily technical contact until the customer is successfully flowing electronic data, in production. Core responsibilities also include testing the flow of electronic data between business retailers and their network of suppliers.
Manage day to day project tasks for implementing e-commerce solutions from close of sale through hand-off to the Customer Operations team.
Communicate directly and between customers and their trading partner(s) throughout the implementation process. Responsible for communicating project status and resolving technical or business issues during implementation to ensure customer satisfaction.
Perform partner installations with our clients
Implement specialized products with our clients (Catalog, Online Ordering, etc.)
Execute test plans according to project and/or implementation schedule.
Verify that maps and business rules function correctly prior to production install.
Complete production install and confirm connectivity with successful data flow.
Monitor electronic data flow and request required technical bug fixes.
EXPERIENCE AND SKILLS REQUIRED
College degree or equivalent combination of education and experience.
Excellent communication skills.
Strong analytical, problem solving and troubleshooting skills.
Excellent organizational skills and ability to manage multiple projects concurrently.
Prior technical or project management work experience and some prior (low level) programming experience.
Ability to apply, test, and re-configure data rules in order to produce desired results.
Experience with text editing and data mapping tools.
General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred.
Familiarity with XML a plus.
SPS Commerce - 2 years ago
SPS Commerce perfects the power of retail trading partner relationships with the industry's most broadly adopted, enterprise retail cloud...