Associate Customer Content Specialist - OH
PR Newswire - Cleveland, OH

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Responsibilities: As an Associate Customer Content Specialist based out of our Cleveland, OH bureau, you will set the foundation for a long and prosperous career with the global leader in news and information distribution for press releases. One of your main responsibilities will be to proofread press releases written by our clients for delivery to the media. You will not be writing pieces from scratch, but you will need a strong grasp of syntax, punctuation, and the English language in general to be a success at this job. Your razor-sharp attention to detail will be a prerequisite, as you edit, format, and handle various client requests, and other news content (e.g., photos, video). Your ability to think on your feet and prioritize tasks will serve you well in this fast-paced, deadline-driven environment. Your strong computer skills will enable you to quickly learn our internal system.

Our dynamic environment will keep you on your toes, so a flexible attitude and a strong customer-service approach will be needed. As the face (or voice) to the client, your outstanding communication skills and ability to grasp our clients’ needs will allow you to build long-lasting relationships and establish a professional rapport while quickly meeting customer demands. Key to continuing PR Newswire’s reputation for providing excellent customer service, your consultative approach will be essential as you answer clients’ questions and proactively recommend our solutions to engage their audience.
Responsibilities

There are multiple different shifts available:
  • Full-time specialist, working 2pm to 11pm EST, Monday thru Friday
Full-time specialist, working 7am to 4pm EST, Monday thru Friday

Full time specialist, working 9:30 PM- 7:30 AM EST (4 days on/4 days off)

  • Part-time specialist, working approximately 5pm to 11pm EST, Mon-Tues-Wed-Thurs (Fri-Sat-Sun off), no less than 25/hrs per week and no more than 30 hrs per week
PR Newswire (www.prnewswire.com) is the premier global provider of multimedia platforms that enable marketers, corporate communicators, sustainability officers, public affairs and investor relations officers to leverage content to engage with all their key audiences. Having pioneered the commercial news distribution industry 57 years ago, PR Newswire today provides end-to-end solutions to produce, optimize and target content - from rich media to online video to multimedia - and then distribute content and measure results across traditional, digital, mobile and social channels. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire enables the world's enterprises to engage opportunity everywhere it exists. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and the Asia-Pacific region, and is a UBM plc company.

PR Newswire is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, sexual orientation, disability or veteran status.

Requirements

Minimum Qualifications:
• Must have excellent customer service skills, along with proofreading, communication, and keyboarding skills.

• Bachelor’s Degree required.

• B.A. in Communications, Journalism, English or related field a plus.

• Ability to handle multiple tasks in a fast-paced, deadline-driven environment and capable of working in a Windows environment.

• Microsoft Excel, Word and Web applications -- will ensure you hit the ground running.

• Must be flexible with schedule, with some OT and holiday coverage required.

• Must excel under pressure.

At UBM plc, we invite you to be part of an organisation that is committed to building a diverse and inclusive culture and to being a responsible, sustainable business. UBM is proud to be an equal opportunity workplace and an affirmative action employer.

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PR Newswire
PR Newswire is the premier global provider of multimedia platforms that provides end-to-end solutions to produce, optimize and target content to all their key audiences. Contact
Phone: +1 201 360 6000

UBM - 16 months ago - save job - block
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Corporate communication is the language this company speaks. PR Newswire Association is a leading distributor of corporate news and public...