Associate Investigator - Honolulu, HI
USIS ISD - Honolulu, HI

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The investigator will be in a position of trust, a role that requires integrity, confidentiality, intensity, commitment and pride in our country’s security matters. The main responsibility of the Investigator is to collect the requested information relevant to background investigations pertinent to the contract assignment. The ultimate goal is customer satisfaction achieved through timeliness, meeting or exceeding customer and internal standards, and effective in identifying relevant issues.

All applicants for this position must
        reside within or be willing to relocate (before the time of hire) to: city and county of Honolulu, HI.

        Responsibilities
        ·
        Organize and schedule the work.
        · Conduct security and pre-employment background investigations to determine the suitability and qualifications of individuals based on contract requirements.
        · Interview subjects to gather leads and to clarify discrepant information.
        · Conduct face to face interviews based on leads developed to determine the accuracy of information.
        · Conduct record checks at law enforcement agencies and courts.
        · Confirm education and military service information.
        · Communicate with the Operations Center, District Managers, Team Leaders, and Team members.
        · Daily report writing / transmit reports.
        · Daily travel and “out of area” travel 2-5 weeks as assigned.
        · Complete other duties and projects as assigned.
        Standards/Measurements
        ·
        Assigned cases completed prior to completion date.
        · Ability to properly zone the workload assigned.
        · Degree of support given to the Team Leader, team members, district office.
        · Meeting or exceeding performance requirements based on the metrics developed for the Investigator position.
        · Ability to efficiently use the computer programs necessary for the position.
        · Frequency of deficiencies.
        · Frequency of finding issues as developed through testimonies.
        · Number of testimonies per day/months of coverage.
        · Frequency of more complex cases.
        · Ability to maintain professionalism in completing all aspects of the job.
        Qualifications
        Education – Minimum of a BS/BA degree from an accredited university or combination of coursework and work experience equivalent to a college degree as defined by the contract.
        Experience – Prior background investigation experience preferred but not necessary as training can be provided based on the contract requirements
        Knowledge – Applying the Investigator’s Handbook to the full range of background investigations. Assessing written and oral information for potential issues and appropriate follow-up questions. Identifying coverage needs. Assigning issue codes to specific cases. Accessing police, financial, and medical records. Conducting other types of investigations as needed. Using company investigative software efficiently.
        Skills – Excellent communication skills oral and written in order to conduct investigative interviews and write clear and concise reports. Excellent interpersonal skills used to persuade sources to participate in investigative interviews, establish rapport during the interviews in order to obtain complete and accurate information. Strong computer and typing skills are necessary to compose and key data, ability to learn new computer programs exclusive to this position. Excellent time management and organizational skills in order to plan and organize multiple assignments for speed and efficiency and adjust work schedule in response to changing circumstances.

        Abilities – Strong work ethic and self motivated individual. Able to work independently. Ability to properly zone the workload. Ability to access problems and make decisions. Physical requirements of the job: must be ambulatory, able to meet contacts at their home, place of business or remote location at times convenient to the contact. Must be able to sit or stand for extended periods of time. Must possess use of all sensory organs to conduct interview. Must be able to meet the requirements necessary for operating a company vehicle.

        USIS Field Investigator Requirements:
        Bachelor’s degree or 36 months’ comparable work/military experience
        • Must possess US Citizenship
        USIS provides reasonable accommodation to otherwise qualified employees who are disabled or become disabled and need assistance to perform the essential functions of their positions.
        All applicants for this position must reside within or be willing to relocate (before the time of hire) to: city and county of Honolulu, HI.

        Salary: This is a non-exempt position.

        Posting: All applicants must apply online through USIS.com, all internal applicants must apply through USIS intranet website at iUSIS.

        USIS values diversity in its workforce and encourages minorities and women to apply. USIS is an Affirmative Action, Equal Opportunity Employer.

        Qualifications
        Education – Minimum of a BS/BA degree from an accredited university or combination of coursework and work experience equivalent to a college degree as defined by the contract.
        Experience – Prior background investigation experience preferred but not necessary as training can be provided based on the contract requirements
        Knowledge – Applying the Investigator’s Handbook to the full range of background investigations. Assessing written and oral information for potential issues and appropriate follow-up questions. Identifying coverage needs. Assigning issue codes to specific cases. Accessing police, financial, and medical records. Conducting other types of investigations as needed. Using company investigative software efficiently.
        Skills – Excellent communication skills oral and written in order to conduct investigative interviews and write clear and concise reports. Excellent interpersonal skills used to persuade sources to participate in investigative interviews, establish rapport during the interviews in order to obtain complete and accurate information. Strong computer and typing skills are necessary to compose and key data, ability to learn new computer programs exclusive to this position. Excellent time management and organizational skills in order to plan and organize multiple assignments for speed and efficiency and adjust work schedule in response to changing circumstances.

        Abilities – Strong work ethic and self motivated individual. Able to work independently. Ability to properly zone the workload. Ability to access problems and make decisions. Physical requirements of the job: must be ambulatory, able to meet contacts at their home, place of business or remote location at times convenient to the contact. Must be able to sit or stand for extended periods of time. Must possess use of all sensory organs to conduct interview. Must be able to meet the requirements necessary for operating a company vehicle.

        USIS Field Investigator Requirements:
        Bachelor’s degree or 36 months’ comparable work/military experience
        • Must possess US Citizenship
        USIS provides reasonable accommodation to otherwise qualified employees who are disabled or become disabled and need assistance to perform the essential functions of their positions.
        All applicants for this position must reside within or be willing to relocate (before the time of hire) to: city and county of Honolulu, HI.

        USIS ISD - 12 months ago - save job - block
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