DEPENDING ON THE VOLUME OF APPLICATIONS, THIS ANNOUNCEMENT MAY CLOSE PRIOR TO THE STATED DATE.
Reports to the ITS Business Applications Manager. Obtains general direction from the Business Applications Manager and may also obtain guidance from the Business Applications Analyst. Implements & supports Commercial Off-the-Shelf (COTS) software applications. Develops internal applications where COTS capability is not available or costs too much. Interfaces closely with the user community to understand business process flows in order to seek improvement from the utilization of application software. Has a good understanding of database driven web applications using Microsoft .Net platform or similar web programming technology . Performs related duties as required.
Individual(s) assigned to this classification must report to work per their assigned schedule.
SPECIFIC DUTIES AND RESPONSIBILITIES:
Implements & supports various commercial business application software packages. Works closely with the user base to understand business process flows in order to optimize use of the supported systems.
Designs, writes, modifies, and tests computer programs and databases to provide needed capabilities where either the capabilities are not available commercially or where the commercial systems are too expensive or large in scope relative to the particular requirement. Works closely with the user community to understand business process flows.
Uses Microsoft.net technology to develop applications that pull data from multiple databases to maximize the value of this data within the City.
Works closely with user departments on cross-functional process improvement teams. Develops business and system flow charts and related procedures and system documentation.
Provides user training and support.
Keeps up to date with programming & web technology. Can recommend the adoption of new procedures, software, and hardware.
Performs miscellaneous job-related duties as assigned.
ADDITIONAL JOB FUNCTIONS:
Performs related work as required by management to meet the needs of the City.
May be required to operate a motor vehicle in performance of assigned tasks.
Associate’s degree from an accredited college or university or Vocational/technical diploma that emphasizes computer skills, English composition and presentation skills; with three (3) years of combined work experience in the field of computer/electronics experience directly related to data bases, workflows and computer operations administrative support experience including researching and interpretation, and verbal and written communication skills; or an equivalent combination of education, training and experience.
ADDITIONAL MINIMUM QUALIFICATIONS REQUIRED: KNOWLEDGE, SKILLS, AND ABILITIES:
Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Requires the ability to operate and control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments.
Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
MINIMUM STANDARDS REQUIRED:
Physical Requirements: Tasks involve frequent walking, standing; some unassisted lifting, carrying, pushing, and/or pulling of moderately heavy objects up to 50 pounds.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, or composite characteristics (whether similar to or divergent from obvious standards) of main system, remote systems, terminals and related system peripherals.
Interpersonal Communication: Requires the ability to speak and/or writing to convey or exchange information. Includes giving and receiving instructions, assignments and/or directions.
Language Ability: Requires the ability to read a variety of materials relevant to technical aspects of computer operations, i.e., directions, equipment instructions, operating procedures, manuals.
Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in oral or written form. Requires the ability to coordinate daily and weekly responsibilities to ensure completion of assigned tasks.
Verbal Aptitude: Must communicate efficiently and effectively in Standard English.
Numerical Aptitude: Requires the ability to add, subtract, multiply and divide; interpret graphs; and calculate decimals and percentages.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read various information.
Motor Coordination: Requires the ability to coordinate hands and eyes accurately in utilizing computers and associated peripheral equipment.
Manual Dexterity: Must be able to handle a variety of items such as computer paper boxes, printers, and tape drivers. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: May require the ability to differentiate between colors or shades of color.
Interpersonal Temperament: Requires the ability to deal with people from a variety of departments in both giving and receiving instructions. Must be able to perform under stress of frequent deadlines.
Physical Communication: Requires the ability to talk and/or hear: (talking: expressing or exchanging information by means of spoken words; hearing: perceiving nature of sounds by ear).
Environmental Requirements: Tasks are regularly performed without exposure to adverse environmental conditions (e.g., dirt, cold, rain, and fumes).