Associate Solutions Validation Specialist-Sales Engineer
EMC Corporation - Hopkinton, MA

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GENERAL SUMMARY Provide technical guidance and solution design assistance in support of global BRS presales activities. This includes design andor consultative review of existing architectures while driving architectural convergence, encouraging architectural excellence and consistency, and collaborating on new architectures within the team, product spaces and business unit. Provides technical andor business consultative services during the pre-sales andor post-sales cycle. Provides technical or business analytical direction and recommendations for specific product groups or business objectives in order to improve the total customer experience.

PRINCIPAL DUTIES AND RESPONSIBILITIES Align with account teams sales approach and sense of urgency while assisting sales teams and cross functional stakeholders in the planning and design of BRS solutions. Leverages the latest EMC BRS product and competitive product knowledge in BRS solution design and quality assurance activities Develops strong value add relationships spanning presales, engineering, delivery, leadership teams and cross functional stakeholders both within and across business units Leverages relationships to facilitate knowledge transfer to sales teams, customers, engineering and delivery Researches, comprehends, maintains and utilizes EMC and industry awareness in matching customers business requirements to EMC BRS solutions that meet and exceed customer expectations Champions improvements in product spaces based on metrics obtained providing presales consultation Drive presales efficiency by providing solution design guidance and repeatable solutions in the form of both custom and reference architectures Maintains a global repository of repeatable solutions Ensures effective coordination and communication between internal technical teams engaged to increase consultation value Ensures proposed solutions when implemented will address the requirements of the business applications they support Contributes to training curriculum and conference content and aids in the delivery of that content Presents business value and metrics to internal teams Provides key input to develop methodologies for evaluating current and future products within their practice Actively works to educate others on BRS design use cases, potential problems and resolutions. Responsible for sharing information and best practices with others. May be required to support and instruct less experienced co-workers, through classroom training sessions or on-the-job mentoring Proactively alerts Product Managers, Project Managers and sales team of potential problems based upon strong working knowledge of softwarehardware compatibility and solution scalability within the context of the customer's environment Function as the lead technical expert in the pre-sales qualification and is responsible for the evaluation of the technical architectural design, strategies and plans that will be a delivered in the engagement.

Required Skills Must have excellent interpersonal and communication skills, including facilitation skills and relationship development skills with both technical and non-technical personnel Ability to clearly and concisely communicate (written and oral) technical information to both technical and non-technical audiences Must have experience with Backup and Recovery solutions Must possess a working knowledge of the principles of customer service backed by experience Basic understanding of EMC's portfolio and its value to the customer Strong industry knowledge inclusive of similar technologies offered by other storage and BackupRecovery solution vendors Ability to collaborate, communicate, cooperate and work effectively in a diverse team environment Ability to see the big picture, conceptualize and document creative solutions Initiative to constantly seek and acquire knowledge of emerging technologies Relevant experience in the design, administration, installation, and support of Backup and Recovery solutions that span multiple locations Qualifications Bachelors Degree in computer science, related field of study or equivalent industry experience 2-4 years experience in an industry related and job relevant consulting role Experience administering or protecting multiple business critical messaging and database application environments "Pre-Sales Engineer", "Networking", Storage

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EMC Corporation (EMC) and its subsidiaries develops, delivers and supports the information technology (IT) industry's range of information...