Responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non-emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic; operate a hand-held two-way radio for communications; maintain various logs; process various alarms; and perform other duties as assigned.
NOTE: There are 2 positions available. Required Qualifications • High School diploma or GED equivalent
Physical Demands: requires bending, squatting, reaching up to shoulder height; pulling up to 20 pounds; reaching above shoulder level; sitting, standing, walking, waist twisting, kneeling; carrying/lifting 0-20 pounds; gripping/grasping, fine/gross finger manipulation; repetitive movements of upper extremities; differentiate color.
- Effective written and verbal communications
- Proof of eligibility to work in the US
- Valid California Driver’s License
- Must be available to work alternate shifts, on-call assignments and/or work overtime.
- Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards.
Note: Fingerprinting and background check required. Preferred Qualifications • Successful completion of California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatchers Course
- POST Basic Records Course
- Knowledge of Information Technology, Personal Computers and related Software Applications
- Knowledge of Computer Aided Dispatch (CAD) and Records Systems