Asst Deputy Director
Metro-North Railroad - Manhattan, NY

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Application Deadline

February 22, 2013


Grade H Min: $79,470 / Mid: $99,338 / Max: $119,206


Playing a vital role in the economy of New York State and Connecticut, Metro-North Railroad, a subsidiary of the Metropolitan Transportation Authority (MTA), is the busiest commuter railroad in the nation with an annual ridership of over 82 million. A dynamic organization with a strong focus on customer service, safety, and new technologies, Metro-North employs approximately 5,900 people. Operating out of its home base in New York City's historic Grand Central Terminal, the railroad's three lines serve 120 stations in seven counties in New York and two counties in Connecticut. In 2011, Metro-North received the prestigious International Brunel Award for Overall Excellence in Railroad Design, recognizing its continuing work as a more efficient operation, its commitment to sustainability, and its focus on providing excellent customer service. Metro-North was the first American railroad to win this coveted award in its 26-year history. The competition is open to all passenger and freight railroads in the world. Metro-North has a reputation for rewarding employee resourcefulness and innovation, and offers excellent job opportunities in a challenging and diverse environment.

Position Objective

Provide direction, management and leadership for all designs and engineering of Metro-North CTC and SCADA office control system hardware and network configurations. In addition, this position is responsible to manage and support the data network designs and interfaces for Positive Train Control. Direct and control the Metro-North network communication designs necessary to support a highly reliable communications backbone infrastructure system in support of the operational system needs and requirements. This position is directly accountable for planning, directing and managing the office CTC and SCADA systems that are a major element of the mission critical train and power control systems


Provide leadership and technical direction to the Office System and Communications workgroups in association with the design, installation, operation and maintenance of the Metro-North CTC, SCADA and PTC system infrastructure.

Coordinate, manage and execute revisions and additions to the computer based systems (such as Positive Train Control) utilized by the control systems throughout the Metro-North operational territories.

Analyze and monitor the overall control system performances to ensure that all functions are being provided and meet the required operational needs of the user or user systems.

Evaluate alternative solutions, system upgrades and revisions from the technical and economic perspective and propose solutions that are efficient and meet the mission parameters for the systems communication services.

Support capital programs, develop staff and support the workgroup in expanding system knowledge, reducing operational costs and supporting new requirements for the communications systems.

Provide a lead in supporting Metro-North Safety Program through the execution of required activities and policies associated with personnel working along or on the railroad right-of-way and other locations.

Required Qualifications

Knowledge of telecommunication copper and fiber plants.

Strong working knowledge of LAN, WAN, interior routing protocols, ISDN or carrier experience or network troubleshooting experience or comparable experience.

Strong knowledge of CTC and SCADA systems and how the customers will use them.
Knowledge of Bell systems Practices.

Strong knowledge and experience in the integration of digital networks, servers and workstations.

Strong working knowledge of Microsoft Office and/or comparable applications

Develop and managed service and equipment database inventory.

Strong oral and written communication skills.

Strong analytical skills in order to analyze new and existing products, equipment and/or procedures.

Must be able to recommend improvements or replacements to better support the voice and communications systems.

Must be able to work in a high-profile/high-pressure environment.

Strong interpersonal skills with the ability to interact with internal departments and outside agencies.

Must be able to implement and participate in Metro-North Railroad┬┐s Priority One Safety Program
Must be available 24-hours 7 days.
Valid Driver's license.

Preferred Qualifications

Familiarity with Metro-North Policies and Procedures related to CTC and SCADA.

Familiarity with Metro-North collective bargaining agreements.

Required Education/Experience

Bachelor's degree in Computer Science, Electrical Engineering or related technical curriculum. Demonstrated equivalent experience, education and /or technical credentials may be considered in lieu of degree.

Minimum of 10 years of experience encompassing all aspects of data communications, CTC and SCADA systems.

Minimum of 8 years of management experience encompassing large scale computer network design, installations and maintenance.

Minimum of 8 years experience installation, maintenance, troubleshooting and repair of LAN's, servers, workstations and associated equipment.

Other Information

This is a safety sensitive position and subject to toxicological testing.

Selection Criteria

To be selected for a position, an applicant must: (1) meet the minimum requirements in the job posting, (2) pass a written examination (if applicable), (3) satisfy a background investigation (which includes credit, if applicable), and (4) pass an oral interview, during which the interviewers will further evaluate the applicant's qualifications for the position. Because the selection process is competitive, not all qualified applicants are granted an interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing.

For applicants who are current employees, you must be in active service and have worked in your present position for at least one (1) year to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, plus on-the-job training, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.) in order to be eligible to transfer. If you are transferred, you may be required to forfeit your seniority in your present occupation. In addition, Metro-North employees are subjected to an internal investigation, which includes an evaluation of their safety and discipline records, their performance assessments, and of their time and attendance records (including early quits and late starts) for the preceding 30 months. During the 30 month review period, the maximum number of occurrences allowed is 15, and the maximum number of patterns allowed is 8. (An "occurrence" is any absence or consecutive absences of four or more hours, and a "pattern" is an absence preceding or following rest days, holidays, vacation days, etc.) For employees with fewer than 30 months of service, the entire period of their employment is reviewed, and the maximum allowable number of incidents is pro-rated. Absences excused in accordance with Company Operating Procedures are not included for purposes of assessing whether attendance is satisfactory. If occurrences and/or patterns exceed the maximums allowed, the employee's attendance is deemed unsatisfactory, and he or she is disqualified from further consideration, even if he or she has not been previously warned about his/her attendance.

We offer a competitive salary and a comprehensive benefits package. If interested, please apply online at

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