BDC Agent/Call Center
Tricolor Auto Group - Houston, TX

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Overall Responsibility:

Generate traffic to all Tricolor car lots. The individual in this role will be required to increase sales by effectively communicating our products and services to our customer base. Will be required to make a minimum of 100 calls per day with the main goal of converting these leads into sales.

Key Areas of Responsibilit y
  • In/Outbound calls: the main goal is to schedule appointments at one of our 11 car lots
  • Provide outstanding customer service on all calls
  • Multi-tasking is a plus as the individuals will be required to create promotional ideas when called upon for up- coming promotional events and handling the same call loads
  • At times the agent will be required to attend our promotional events with the main objective of creating traffic at our stand
  • Adhere to company policy and procedures
Minimum Qualifications
  • Bilingual English/Spanish Required
  • One year experience in a high volume call center
  • Excellent customer service skills
  • High School Diploma or equivalent
  • Ability to work Saturdays, late shift and overtime if required
  • Excellent attention to detail
  • Ethical and Honest
  • Previous dealership experience highly desired