BUSINESS ANALYST - Office of the Vice Provost
Tufts University - Boston - Boston, MA

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The Office of the Vice Provost (OVP) is responsible for pre-award and non-fiscal post-award administration of grants and contracts (through the Office of Research Administration), protection, management, and licensing of the University's intellectual property (through the Office for Technology Licensing and Industry Collaboration), oversight of the use of human subjects and laboratory animals in research, implementation of the University's policies on conflict of interest in research and misconduct in research and scholarship, and for working with other administrative offices to create an environment at the University that encourages and facilitates research. The Office strives to provide high quality services to the faculty and to increase the funding available to support research while protecting the University's interests and assuring that Tufts is in compliance with all relevant laws and regulations.

The Business Analyst is responsible for the analysis and design of business processes for the implementation of the research administration system, Kuali Coeus. Duties include conducting interviews and facilitating focus group and business design meetings with end-users and key stakeholders; documenting and communicating decisions; communicating and applying defined project standards as well as providing guidance, subject matter expertise and best practices to the project. He/she will work closely with the Tufts University project manager to provide daily communication of status and issues and to ensure that tasks are completed in a timely and accurate manner. The Business Analyst is also responsible for developing business design documentation for software enhancements, modifications and interfaces; staying abreast of new system releases such as batches and upgrades; developing functional report specifications; and designing and leading testing efforts. He/she ensures issues are identified, tracked, reported on and resolved in a timely manner. Other responsibilities include facilitating pilots with end-users and coordinating rollout tasks. The research administration system project is a joint partnership between the Office of the Vice Provost and University Information Technology. The Business Analyst will report directly to the Business Operations Manager in the Office of the Vice Provost but will receive assignments and directions from other project team members.

Basic Requirements:
Five (5) years of related experience Bachelor’s degree Microsoft Office (Word, Excel, PowerPoint) Demonstrated mastery of the software development lifecycle is a must with proficiency documenting business requirements and business processes using industry standard methodologies. Demonstrated excellent communication, facilitation, and organization skills. Must have direct experience facilitating focus group/business design sessions, documenting and communicating decisions, and designing and executing system tests. Ability to manage time effectively and work under tight deadlines is a must. Should be highly-motivated, self-starter, detail-oriented, able to handle confidential matters with discretion, have excellent prioritization, problem-solving, and decision-making skills. Should be adaptable to shifts in prioritization of projects and still be able to keep projects going. Should be outgoing and approachable with a professional demeanor with strong customer focus. Ability to travel to the Medford/Somerville and Grafton campuses and off-site locations.

Preferred Qualifications:
Experience working in a Higher Education environment. Experience implementing vendor based applications with experience in the academic research compliance domain. Experience with Kuali Coeus/Coeus a plus Knowledge of MS Project or other project management tools.

Tufts University is an AA/EO employer and actively seeks candidates from diverse backgrounds.

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