The Family Independence Administration (FIA) is seeking an Administrative Staff Analyst, (NM), to function as Business Process Project Managers, who will:
•Manage teams of SNAP Centers, Job Centers and other intra/extra Agency staff utilizing current processes assembled for the purpose of documenting current processes and recommending changes.
•Create project plans for group sessions follow-up and status reports; develop timelines, related materials for project monitoring/evaluation for the teams, and maintain project goals.
•Conduct complex analysis and studies of current processes/procedures utilizing standard
research techniques/information provided by groups for the purpose of making
recommendations on process design.
•Coordinate/attend all business requirement sessions with teams of end-users, intra/extra
Agency Executives and staff and document detailed meeting minutes capturing all
decisions and outstanding issues.
•Attend technology design sessions; and recommend changes to processes based on
certain design decisions and information compiled in business partner team meetings.
•Coordinate/manage the User Acceptance testing process; meet with users involved in the
process to assess their experience using self-developed tracking and evaluation materials.
•Review procedures/training materials, ensuring accuracy and completeness.
Minimum Qual Requirements
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
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New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.