To act as a working team leader with responsibilities to include banquet service, customer service, on-the-job training and quality control in a catering environment. Basic responsibilities will include any or all of the following: problem-solving in a timely manner,catering event management, customer service and complaints, staff shortages, equipment and personnel. Will follow established procedures in the absence of the supervisor. In coordination with their supervisor, will be responsible for banquet set-up, customer service, controlling labor hours and event execution. Skill and knowledge to provide banquet service based on the American Banquet Association standards of etiquette.
UC San Diego Housing Dining Hospitality (HDH) is a self funded, large, and complex campus department consisting of 9 divisions, with more than 550 career employees, 600-700 student employees and an annual operating budget of $100 million. HDH provides housing for nearly 12,000 undergraduates, transfer students, grad students, faculty, staff and their families. Currently, HDH houses 38% of UCSD's enrolled students with a goal of housing 50% in the near future. HDH also provides maintenance and repair, contract meals/meal plan management, as well as retail food service, conference services, and catering services to student residents, faculty, staff, and campus visitors.
Operating needs of the department require varied work schedules (i.e., a.m., p.m., and/or weekend shifts and/or 10 hour workday). Employees may be required to take off (vacation or temporary layoff) during scheduled operational shutdown periods, such as Christmas, Spring & Summer breaks. Health codes require prescribed uniform, hair covering, and good personal hygiene. Meal schedules require extreme attention to promptness and excellent attendance. Meal perquisite is required for all Food Service employees. Employees may be required to change work location on a daily basis as needed or for an indefinite time period. Must be able to work flexible hours to accomodate Catering schedule.
Please click here to see the Housing Dining Hospitality websites - http://hds.ucsd.edu/ and http://hdh.ucsd.edu/catering/
Skill and background in culinary arts, with skill as a banquet server and skills to create and present food attractively.
Knowledge and ability to effectively utilize employees and equipment in daily routines as well as unforseen emergencies in a catering environment.
Knowledge and skill in teaching and delegating of tasks to subordinates and effectively monitoring and evaluating their performance in a catering environment.
Demonstrated organizational skills to effectively manage time.
Writing skills to communicate procedures, evaluations and recommendations to management.
Mathematical, and accounting skills to accurately complete forms, and service records and understand reports in order to make recommendations and take appropriate actions.
Skill to interact and communicate positively with other staff and customers. Skill and ability to handle stressful situations, multiple deadlines and difficult people in a calm professional manner.
- A background check is required.
- Must posses a valid CA driver's license, maintain a safe driving record and participate in the DMV pull program.
University of California - San Diego - 24 months ago