Behavioral Health Program Manager (CST: Health Program Manager)
County of Sonoma - Santa Rosa, CA

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The County of Sonoma Department of Health Services (DHS) is seeking skilled professionals to fill current and future anticipated Full-Time vacancies in its Behavioral Health Division. The employment list resulting from this recruitment may also be used to fill future full-time, part-time, or extra-help (temporary) vacancies as they occur during the active status of the list.

PLEASE NOTE: The current and anticipated positions that will be filled from this recruitment require one of the following licenses: Licensed Psychologist, Licensed Clinical Social Worker (LCSW), Licensed Marriage Family Therapist (LMFT), or a BSN/MSN Licensed Nurse with a Psychiatric Certification. All candidates MUST be licensed in the State of California (or have an out-of-state license recognized as equivalent by the State of California).

A Behavioral Health Program Manager (BHPM) provides direct oversight and management of the activities of one or more related behavioral health programs, including daily operations and programming needs. The various behavioral health programs provide assessment, referral, and case management services for adults, youth, and children who are emotionally disturbed, mentally ill, and/or dealing with substance abuse issues. The BHPMs work as part of a multi-disciplinary treatment team that may include case managers, clinicians, eligiblity workers, and psychiatrists, as well as working in collaborative relationships with several community partners.

These managers work in a variety of areas in the Behavioral Health Division, which includes the Adult, Youth & Family Services Section, the Mental Health Services Act Section, the Acute and Forensics Section, and the Substance Use Disorder Services Section. There is one current vacancy in the Youth and Family Services Program, which works with several community providers to provide essential mental health services to emotionally disturbed children and adolescents. There is one anticipated vacancy in the Access Program, which provides assessment and referral services for mental health plan beneficiaries needing non-emergency outpatient assessment and stabilization; and another anticipated vacancy in the Community Intervention Program, which targets traditionally underserved clients with serious and persistent mental illness, and provides various services including assessment and referral, psychiatric consultation, brief case management, benefits counseling, and crisis intervention.

Typical duties of these positions may include conducting analysis of data as it relates to studies of the organization, the budget, and administrative problems; recommending improvements in methods and procedures; evaluating programs for compliance with Federal, State, and local laws, rules, regulations, and standards; supervising and participating in the selection, training, and evaluation of personnel; representing the County before other governmental agencies and community groups; and managing and evaluating behavioral health programs that include assessment, referral, and case management services.

More information about the Department of Health Services can be found by visiting .
Ideal Candidate

The ideal BHPM candidate for all three assignments described above will have:
Strong clinical experience, including assessment and referral.
Experience supervising a staff in a behavioral health setting.
Excellent verbal and written communication skills.
Knowledge of Sonoma County System of Care and resources pertaining to behavioral health clients.
Experience with diverse populations, including the disenfranchised and underserved.
Knowledge of relevant programming needs, regulations, and data systems.
In depth knowledge of organizational, operational, and programmatic concepts and practices applied by public, private and nonprofit agencies and organizations engaged in behavioral health activities.
Proven experience developing and managing programs designed to deliver services with a collaborative approach to community health in countywide and local settings.
Experience in continual quality improvement for established programs. Application submissions require the supplemental questionnaire be completed.

(Civil Service Title: Health Program Manager)

Minimum Qualifications:
Education : Academic coursework which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable.

Experience : Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity.

Desirable Qualification : Experience in direct first line supervision of professional, administrative and clerical is desirable.

License : Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed. Possession of a valid driver's license at the appropriate level, including special endorsements as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Special Qualification : Positions within the Alcohol & Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification.

Knowledge, Skills, and Abilities:
Considerable Knowledge Of : principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control.

Working Knowledge Of : operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition;
modern office methods and procedures.

Ability To : manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures.

Selection Procedure:
The information contained in the application and responses to the supplemental questions will be evaluated and taken into consideration throughout the employment process. Applicants should list all employers and positions held within the last ten years in the work history section of your application and be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, please list each position separately. Failure to comply with these instructions may impact your competitiveness in this process or may result in disqualification.

For more detailed information about examination steps and the hiring process, you are encouraged to go to and review the Hiring Process Overview. Application submissions require the supplemental questionnaire be completed. The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass), and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination . Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION

A background investigation will be required prior to appointment for some positions. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additionally, a pre-employment medical examination, including a drug screening, will be required prior to employment. HOW TO APPLY

Applications are accepted on-line at . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma is committed to a policy and actively pursues a program of equal employment and non-discrimination. More information can be found at:

HR Analyst: DP
HR Technician: KW

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