Unique. Stylish. Entirely Radisson Blu. The Radisson Blu Mall of America is the 2 nd new Radisson Blu to open in North America. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude.
The Radisson Blu Mall of America will feature 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the only hotel connected to the Mall of America.
The position of Bellperson requires an ability to provide superior guest service in a fast-paced, upscale environment. As a Bellperson, your responsibilities will include:
-Providing a positive first and last impression to our guests as they arrive and leave the hotel.
-Assist guests with luggage to their rooms promptly when checking in and upon checking out.
-Hail taxicabs and answer guest inquiries.
-Inform arriving guest of various hotel amenities while escorting them to their room.
-Once in the room, provide the guest with room information including basic telephone instructions; television channels; mini bar refrigeration; heating and air conditioning, laundry and dry cleaning services, etc.
-Possess knowledge of the Chicago downtown area to assist guests with information on special events (theater, movies, entertainment, restaurants, etc.)
-Deliver faxes, messages, packages, flowers, wine and other items to guests in their guestrooms.
-Ability to maintain a positive and professional attitude when handling all situations
-Ability to work flexible schedule, including morning, afternoons, nights and weekends
-Excellent communication skills
-Must possess a strong team spirit
-Ability to stand for extended periods of time
-Ability to lift and/or move 25 – 35 pounds