Bellperson - Radisson Plaza Hotel Minneapolis
Carlson Rezidor Hotel Group - Minneapolis, MN

This job posting is no longer available on Carlson Rezidor Hotel Group. Find similar jobs: Bellperson jobs - Carlson Rezidor Hotel Group jobs

This critical guest contact position is the guest's first and last impression of the hotel. Be part of Carlson, the hospitality leader, and demonstrate your "Yes I Can!" customer service skills with Carlson's Four Diamond Flagship Hotel -Radisson Plaza Hotel Minneapolis!

Responsibilities will include, but not limited to:
-Greet and escort guests upon arrival and during check-out process
-Valet park the guest vehicle, if the guest requests this service.
¨ Welcome guest and assist with baggage to the front desk
¨ Escort guests to their room; place baggage in the room
¨ Inspect guest room for order and adequate supplies and describes
amenities to guest
¨ Leave guest with room key and welcome card
¨ Assist guests with their luggage throughout their stay
¨ Store luggage and issue claim checks as requested
-Assist guests throughout their stay
¨ Keep current on hotel accommodations, services and area
attractions
¨ Promote the hotel and area services and attractions
¨ Respond to customer inquiries for information
¨ Assist guests getting in and out of vehicles
¨ Arrange for local ground transportation
¨ Deliver phone messages, mail or packages, faxes, flowers, etc. to
guest rooms

Creates 100% guest satisfaction by providing Yes I Can! genuine
hospitality and by exceeding guest expectations
¨ Gives personal attention, takes personal responsibility and uses
teamwork when providing guest service
¨ Listens, apologizes with empathy, finds a solution and follows
through when resolving guest problems
¨ Assumes the responsibility to notice when the guest is not satisfied
and uses their best judgment as to when it is appropriate to use the
100% Guest Satisfaction Guarantee
¨ Performs other duties as required to provide Yes I Can! genuine
hospitality

*Previous customer service experience required; hotel experience desired.
**Must have a valid driver's license and no violations on driving record.
*Ability to stand for the entire shift - 8 hours/day; ability to lift up to 75 lbs.
*Flex. availability - able to work AM or PM shifts.

***PLEASE NOTE THAT THIS IS A TEMPORARY POSITION***

Carlson Rezidor Hotel Group - 16 months ago - save job - block
Recommended Jobs
Bellperson - Radisson Plaza Hotel Minneapolis
Carlson Rezidor Hotel Group - Minneapolis, MN
Carlson Rezidor Hotel Group - 29 days ago

Bellperson - Radisson Plaza Hotel Minneapolis
Carlson Companies - Minneapolis, MN
Carlson Companies - 29 days ago
About this company
7 reviews