Best Buy Mobile Store Manager - Maplewood Mall St. Paul, MN Retail -
Saint Paul, MN
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Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. We are on the forefront of technology’s rapid advancements, we thrive on challenge and change and we empower our people to do the right thing every time. Best Buy has locations around the world including Mexico, Canada, the United Kingdom and China.
We believe that each person matters, each conversation matters and each connection matters. Community partnership is central to the way we do business. In 2010, we donated a combined $25.2 million to improve the vitality of the communities where our employees and customers live and work. We invite you to explore Best Buy where you can use the latest technology, voice your thoughts and ideas and build connections that last a lifetime.
JOB DESCRIPTION:
We all know by now that mobile phone technology is pretty amazing. But shopping for it isn't. At Best Buy MobileT, we think there's a better way. We think customers deserve:
A better choice of phones and networks
Informed and impartial advice
Straightforward pricing
Someone to be there for the life of our phone
More than 140,000 people work at Best Buy, and regardless of position, our number one priority is to create an environment where those closest to the customer can build lasting relationships and provide trusted technology and entertainment expertise to improve customers' lives. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth, and our employee satisfaction scores are among the highest in the industry.
We are looking for a Store Manager for the Best Buy Mobile Stand Alone Stores with a passion for developing employees, providing excellent customer service, a love of mobile technology, and a natural affinity for sales to change the way mobile phones are bought and sold.
Best Buy Mobile Store Managers work with Area Sales Manager to support Best Buy Mobile specific goals and initiatives. The Store Manager oversees all operational aspects of running a store and gathers feedback to improve business performance. The manager supports goal achievement of the overall organization, district and store through modeling and coaching strong salesmanship and positive behaviors, driving customer satisfaction and retention goals, and coordinating relationships within the Mall, Neighboring Best Buy Stores and the local Community at large. Store Managers are supported with an intensive orientation and ongoing training program to help achieve great results in Best Buy Mobile's fast paced retail environment.
KEY RESPONSIBILITIES INCLUDE:
Oversee effective planning of team meetings and Training/Development Workshops
Analyzes store's performance indicators against goals
Develop action plans to address objectives and business results
Actively tract and manage store's P&L reports
Source, hire and train staff
Conduct weekly 1-on-1 consultations with employees, and provide coaching recognition and feedback in such a way that creates an open and approachable culture in the store
Conduct Sales and Service role-plays to assist each location's staff in providing complete solutions to each customer
Directly supervise a staff of up to 10 employees and oversee the operations of a Best Buy Mobile Stand-Alone-Store
Successful Best Buy Mobile Store Managers are experts in sales, with a demonstrated ability to motivate and lead a group of salespeople to excellence. Strong previous experience in successfully driving business goals and managing the daily operations of a retail environment will assist the Store Manager in quickly achieving results
Qualifications: BASIC QUALIFICATIONS:
High School Diploma or Equivalent
18 months Retail Management or Supervisory experience, including budgeting responsibilities
