Bike Service Technician - Bicycle Village - Aurora, CO
Vail Resorts - Aurora, CO

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Bicycle Mechanic : Full-Time, Seasonal. Specialty Sports Venture (SSV). Bicycle Village. Aurora, CO.

Bicycle Village is Colorado's finest bike shop and an integral part of the Colorado cycling community. Our customers are a diverse cross-section of multicultural people, from novice riders who enjoy cycling for recreation, to world-class professional athletes and everything in between. They expect the best from us whether they are shopping for bikes, components, clothing or accessories. And at BV it's not good enough to do just enough, we consistently exceed expectations.

Our Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company.

We are looking for professional and experienced bike mechanics.

Key Responsibilities:
Interface with the customer to assess service needs

Inspect, repair, and service customers' bicycles

Assist in generating bike and accessory sales

Complete accurate work order paperwork and prioritize work orders in an expedient manner

Serve as a knowledgeable resource to customers

Demonstrate a professional standard of customer service

Remain current on industry products and trends, and demonstrate knowledge of products

Protect company assets through loss prevention techniques

Communicate with store management to achieve a seamless customer experience and maximize profitability

Job Requirements:
Minimum of 1 year bike mechanic experience in a retail store

Previous experience with various bike components, service tools, and machinery

Passion for cycling / bicycles

Ability to build all levels of bikes from the box to a safe, ride ready bike

Ability to stand and move in an active, team-oriented environment for extended periods

Ability to communicate fluently with co-workers and guests in accurate spoken and written English

Basic computer skills

Commitment to exceptional customer service

Ability to work a flexible schedule; including nights, holidays and weekends

Preferred skills:
Previous experience with retail and rental POS systems

Compensation: Starting at $10.00 per hour, dependent upon experience.

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:
Medical, Dental, Vision and Prescription Drug plans

Excellent training and professional development

Employee discounts at our retail stores including bikes and parts

401 (k) Retirement Plan

Free ski and snowboard pass to our world-class resorts

Employee Assistance Program (EAP)

Auto, Home and Pet Insurance

Have Fun. Serve Others. Do Right. Drive Values. Do Good. Be Safe . These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer

About this company
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Vail Resorts hopes the ski vacation business is all uphill. One of North America's leading ski resort operators, Vail Resorts operates...