Bilingual Anti-Scam Counselor
Novadebt - San Diego, CA

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Novadebt
1455 Frazee Road Suite 550
San Diego, CA 92108

Look no further…here is a wonderful opportunity to join our caring company!

Company Overview:
Founded in Freehold, New Jersey in 1991, Novadebt, A Garden State Consumer Credit CounselingSM organization, is a non-profit, financial management, social service agency. It is our mission to provide financial education to the public including free housing and credit counseling services to families and individuals in need. Novadebt provides exceptional counseling services that are available to the public regardless of income, financial situation, mortgage type or amount of indebtedness.

Position Overview:
Here at Novadebt, it is more than a job, it is an opportunity for you to bring your heart while helping to change people’s financial way of living. The Bilingual Anti-Scam Counselor is responsible for providing information on the Anti-Fraud Campaign for callers and collecting information from callers about the scam company they are reporting. The Bilingual Anti-Scam Counselor is also responsible for typing accurate information in the database utilized by the Lawyer’s Committee to follow up on scams reported.

Position Responsibilities:
• Heavy phone communication with callers.
• Data capture of information provided by caller about the scam company.
• Follow scam counseling model determined by Novadebt and HPF.
• Provide information about the Anti-Fraud Campaign as well as provide education on how to avoid future scam.
• Meet expectations regarding results and behavior.
• Outbound Survey Calls.
• Answer inbound overflow queue calls.
• Other duties as assigned.

Start date:
Mar

ch 24, 2014 Available Shift: 8:30am to 5pm Monday through Friday. Training: 6am to 2:30pm Monday through Friday for about three weeks. Additional Information: • Novadebt offers a comfortable business casual work environment with numerous opportunities to advance. • Generous paid time off as well as a terrific benefits package. Starting rate: $15.60 per hour. Requirements: • Must be bilingual in English and Spanish. • Heavy phone communication with callers. • Data capture of information provided by caller about the scam company. • Follow scam counseling model determined by Novadebt and HPF. • Provide information about the Anti-Fraud Campaign for the caller. • Meet expectations regarding results and behavior. All positions at Novadebt are contingent upon passing a drug test and a background check.

Novadebt - 6 months ago - save job - block
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