Bilingual Field Worker- #5
Miller & Milone - Babylon, NY

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Company Description:
Miller & Milone, P.C. is a law firm that focuses its practice on Healthcare Law, Elder Law and Estate Planning. Our Healthcare division services major New York Hospitals, private physcians, nursing homes and individual clients with their denial management, medicaid, discharge planning and accounts receivable needs.
We are a service practice that is strongly committed to the welfare of our clients and are highly cognizant of their needs. We continually strive to bridge our client's problems with solutions.

Job Description:
Bilingual Medicaid Field Worker

Babylon- West Islip- Lindenhurst

Summary The Bilingual Medicaid Field Worker is part of a team at Miller & Milone that works together to determine Medicaid eligibility for patients of client hospitals and complete the Medicaid applications. He/she exercises all means of communication (telephone, e-mail, and in-person meetings) to collect documentation for the purpose of evaluating patients’ eligibility and/or completing application requirements. Travel to hospitals and patient residences in an attempt to collect documentation is required. Field workers must conduct themselves at all times in accordance with HIPAA and Medicaid guidelines.

Responsibilities include:
  • Screening Spanish speaking patients for Medicaid eligibility
  • Researching and verifying patients’ residences using search engines
  • Traveling to hospitals to retrieve patient documentation
  • Visiting Spanish speaking patients’ homes to screen for financial eligibility and complete Medicaid application process
  • Traveling to Department of Social Services to process applicant paperwork
  • Researching and resolving Medicaid-related issues
  • Documenting all actions taken to communicate with patients, updating patient accounts, tracking application status, and processing weekly reporting
  • Managing of 60-70 patient accounts per cycle
Position Requirements:
  • Must be fluent in Spanish and English to effectively communicate with patients/applicants
  • Strong organizational and time-management skills
  • Must possess a strong work ethic and be able to work independently
  • Adherence to Medicaid and HIPAA guidelines
  • Excellent communication skills English/Spanish
  • Must have a clean driving record and a reliable, fully-insured vehicle (mileage will be reimbursed)
  • Proficient in Microsoft (Excel, Word, and Outlook) applications
  • Must be able to travel locally and be in the field 50% of the time
  • Present a professional image in appearance and attitude
  • Must pass safe and valid motor vehicle screening, criminal background check, OIG & GSA excluded party search, and 10 panel drug screening
  • Must pass the New York State Notary exam within 3 months of hire
Flexible Schedule
The position is full-time (40 hours/week) with flexible scheduling. Candidates will be required to work Saturdays and evenings, with compensatory time off during the week. 2 - Weekday evenings spent in the field 3 - Saturdays a month, full days, spent in field 1 - Saturday a month spent working from home 2 - Days a week, 9:00 a.m. - 2:00 p.m., spent in office