Bilingual Inside Sales Representative
Insulet Corporation / Neighborhood Diabetes - Bedford, MA

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Job Description:
Position Overview: Working under supervision of Client
Service Manager, delivers the message of healthier
living through participation in Neighborhood Diabetes
high touch patient care program.
  • Persuasively present the services and practices of
Neighborhood Diabetic Supply to provider or payer
identified prospects in a telephone sales
  • Completes transactions in CRM tools for on-boarding
of new clients, discontinuation of sales effort and
identification of opportunities for future growth.
  • Receive and respond to inquiries via telephone and
direct mail communication.
  • Responsible for maintaining call volume benchmarks,
and meets conversion goals.
  • Performs administrative duties, including patient
scheduling of in-service training, insurance
confirmation and provider communications.
Knowledge / Education / Job Experience
  • College degree preferred
  • Customer service experience
Skills / Competencies
  • Effective Communication skills – Listening, Speaking
and Written
  • Customer service skills
  • Sales skills
  • Energetic speaker, with confident telephone
  • Ability to read/ interpret documents
  • Computer competency
  • Attention to detail
  • Organizational skills
  • Willingness to follow direction and accept change in
a rapidly changing marketplace.
  • Fluency in Spanish and English is required.
Division/Department : Neighborhood Diabetes