Billing Assistant
Web Hosting / Tech Company - Honolulu, HI

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Superb Internet Corp. has been one of the world's best known and most acclaimed web hosting companies dating back 17 years (1996-2013). We provide a full range of hosting services, from shared hosting and domains through VPS and up to complex clustered, geographically dispersed dedicated and managed solutions.

We are currently seeking a full time Billing Assistant with a strong accounting or finance background

In this position, you will be responsible for helping to run the day to day accounts receivable operations of the company, including:

- Reporting to Billing Coordinator and Controller;
- Invoicing clients;
- Screening and approving new orders;
- Performing account modifications;
- Processing payments;
- Responding to chargeback notifications
- Assisting clients via telephone, support ticket, and email;
- Performing monthly audits of licenses used;
- Investigating accounts to send to collections;

In order to meet the needs and requirements of both our clients and our business, you will be working together with our technical support, sales, and customer service departments frequently, so we are looking to find a highly motivated person who thrives in a fast-paced, yet pleasant and professional environment.

While this is not a technical position, due to the nature our company a reasonable level of technical literacy is a must and knowledge of webhosting in general would be an asset. As the vast majority of your time will be spent using a computer, good touch typing skills are also required. You must possess great customer service skills and be very detail oriented.

Applicant must be able to work in early morning shift (3 am – noon) and may require to work on the weekend as well.

This is a full time position with full benefits (vacation, medical, dental, vision, and employer matching 401(k), sec. 125, sec. 132).

To apply, please forward a cover letter and current resume to careers (at) superb (dot) net.


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