Billing Supervisor-Raleigh, NC
American Medical Response - Raleigh, NC

This job posting is no longer available on American Medical Response. Find similar jobs:Billing Supervisor jobs - American Medical Response jobs


Responsible for establishing and maintaining professional working relationships between contracted hospitals/staff and EmCare. Functions as the facilitator with the hospital contracted hospitals/staff and EmCare. Functions as the facilitator with the hospital administration staff, ER staff, Hospitalist physicians, Medical Records staff and hospital-based Billing Coordinators and EmCare. Establishes procedures, identifies problems and trains chart acquisition duties during hospital startups. Implements and trains on scanning procedures and assists with installation of computer/scanning equipment.

Essential Duties and Responsibilities:
  • Ability to travel up to 90% of the time.
  • Takes a lead role with appropriate hospital personnel to assure that effective procedures are developed, implemented and monitored to ensure all ED/Hospitalist charts are obtained in a timely manner.
  • Travels to contracted hospitals to establish and maintain a professional relationship with Administration, EDMD, Hospitalist physicians, staff and hospital based personnel and to identify, address and resolve issues.
  • Reviews and analyzes chart processes at contracted hospitals.
  • Performs hospital startups, implementation of procedures, identification and resolution of computer, scanner and chart processing issues.
  • Participates in initial discussions with hospital administration to develop site-specific plans and procedures for chart flow.
  • Interacts with IT personnel in the order and installation of computer/scanning equipment at hospitals. Ensures that automated functions and equipment are functioning efficiently and that any deficiencies are promptly reported to appropriate IT personnel.
  • Works with appropriate staff and available resources to obtain daily batches according to the lag policy for each facility.
  • Identifies and obtains missing and suspended charts, dictation, physician documentation and other information necessary for billing according to the missing and suspend policy.
  • Monitors Billing Coordinator production and quality standards.
  • Provides Billing Coordinator with feedback, counseling and retraining, when appropriate.
  • Maintains strictest confidentiality
  • Adheres to company policy in maintaining an acceptable attendance/tardy record
  • Adhere to all company policies and procedures.
  • Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.

Non-Essential Duties and Responsibilities:
  • Perform other duties as assigned.
Minimum Qualifications:

  • College degree in a related field or five years of related experience in healthcare reimbursement.

  • A minimum of two years supervisory and leadership experience preferable in a medical billing setting.

Knowledge and Skills:
  • Excellent verbal and written communication skills.
  • Analytical and organizational skills.
  • High computer aptitude, including knowledge of Excel, Word and other Windows applications
  • Ability to handle multiple functions and deadlines simultaneously.


About this company
366 reviews
Because driving yourself to the emergency room isn't always the best plan, there is American Medical Response (AMR). With thousands of...