Billing and Payroll Coordinator -- Care Advantage Inc -- Midlothian
Care Advantage - Richmond, VA

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The Billing and Payroll Coordinator is a member of the Accounting Office who monitors all patient accounts and employee earnings. He or she performs various duties, including completing weekly billing and payroll transactions and computer updates; printing invoices; managing payroll reconciliation; handling day-to-day payroll questions; preparing graphs; managing shift counts, wage verifications, and vacation approvals; typing the Corporate Newsletter, holiday letters, workers’ compensation claims, and closeouts; delivering payroll; distributing mail from branch offices; and verifying criminal record check deductions.

The ideal applicant has a high school diploma or GED, prior experience with billing and payroll, and excellent computer and clerical skills.

The following is a representative list of the duties and responsibilities associated with this position:
-- Demonstrates service excellence by seeking opportunities for improvement and acting upon them
-- Monitors his or her own work to ensure quality
-- Receives and applies feedback from his or her peers and supervisor
-- Adapts to change in the work environment and to any rules and regulations
-- Ensures client and employee needs are met
-- Demonstrates effective interpersonal skills by using proper communication methods
-- Listens carefully, asks questions when issues are unclear, and provides ideas and suggestions
-- Demonstrates effective work behavior by maintaining accuracy in work quality
-- Organizes work activities and sets priorities to achieve maximum efficiency
-- Completes assigned activities and assignments in a timely manner
-- Demonstrates behavior that reflects the goals of the company by assisting with the development of quarterly job-specific goals
-- Asks for clarification or assistance in achieving goals, if necessary
-- Identifies opportunities for more efficient and effective uses of resources, supplies, etc., and shares these with the Accounting Manager
-- Demonstrates teamwork and effective work relationships with others
-- Displays openness and objectivity to others, gives and welcomes feedback from his or her peers and supervisor, contributes to the team-building spirit, and puts the success of the team above his or her personal interests
-- Demonstrates effective problem-solving behavior by managing difficult and emotional interpersonal situations
-- Uses creative and innovative thinking when problem solving
-- Takes the initiative to solve problems and resolve conflicts
-- Continues personal ongoing education by identifying and communicating areas of needed improvement, attending required training sessions, when applicable, and attending at least one seminar per year relating to specific job activities
-- Demonstrates adherence to organizational policies and procedures by following all relevant policies and procedures, including operational, human resource, billing, and payroll
-- Has computer experience, including extensive knowledge of Microsoft Word and Excel

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