Bioprocess Applications Specialist - Hauppauge, NY
Eppendorf - Hauppauge, NY

This job posting is no longer available on Eppendorf. Find similar jobs:Bioprocess Application Specialist jobs - Eppendorf jobs

We are seeking a Bioprocess Applications Specialist for our Hauppauge, NY location.

The Bioprocess Applications Specialist will act as the key person for technical support of Bioprocess-related products for Eppendorf North America. He/she will interact closely with the Sales, Marketing, Service and R&D divisions to achieve the best results from our products and safeguard a high level of customer satisfaction. Strong self-learning and analytical skills are essential for success in this role. Good inter-personal skills with the can-do attitude are highly desired. Must be able to travel freely within the US and Canada.

Job Responsibilities
  • Act as the technical lead at Eppendorf North America for Bioprocess-related topics including hardware (instrument, accessories and consumables), theory & principles, applications, process development, troubleshooting, and more.

  • Up to 75% travel throughout the continental US and Canada to provide before and after purchase fulfillment services, including but not limited to product demo, installation, training, method development, applications support and troubleshooting.

  • Provide coaching and training when needed on best practices and compliance to SOPs on Eppendorf Bioreactor and Fermentation products.

  • Coordinate with marketing and service on the generation and production of collateral materials, i.e. application notes, training courses, manuals, white sheets, user guides and other technical literature.

  • Help in conducting and analyzing market research and dynamics, customer needs, application usage and trends, product requirements and competition to ensure the achievement of business goals.

  • Work cooperatively with Eppendorf Services on technical troubleshooting, programming support and resolution of system service issues.

  • Qualifications
  • B.S. in either Biology, Biochemistry, Engineering or related area of study. At least 5 years of relevant laboratory experience with Bioreactors, minimum of 1 year of work experience in GLP/GMP-regulated environment, preferably in the biopharmaceutical industry. Candidates with M.S. in the above fields are preferred.

  • Hands-on experience with tissue culture and down-stream applications. Experience with large-scale cell culture in a laboratory or industrial setting a plus.

  • A knowledge in fermentation process scale-up and technology transfer to contract research/manufacturing organizations is highly desired.

  • Able to eloquently present products, data, papers and abstracts to peers and colleagues in a public speaking forum.

  • Must possess good problem-solving, interpersonal communication and team skills.

  • Independent, self-motivated with a strong focus on quality, details and results.

  • Basic computer literacy is required. Demonstrated proficiency in common computer tools such as MS Office and web based applications.

  • Ability to lift and/or move up to 50 pounds and up to 100 pounds as required.

  • To qualify for consideration, all applicants must submit a Cover Letter stating related experience and salary requirements. All cover letters and resumes MUST be submitted in Microsoft Word format.

    You will be working in a professional environment. In return for your contributions, you will receive a competitive salary and an excellent company paid benefits package.

    A sampling of our company paid benefits includes:
    • comprehensive medical
    • comprehensive dental
    • basic life insurance
    • short and long term disability
    • tuition reimbursement program
    • paid vacation
    • paid holidays
    • paid sick and personal days
    • 401k plan
    • plus more!
    Eppendorf is an equal opportunity employer. M/F/V/H