Branch Manager - Location TBD
KEMBA Financial Credit Union - Columbus, OH

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Objective:

The Branch Manager - Floater is responsible for planning and directing all branch-related activities that affect the public relations and corporate image of the Credit Union. This high-contact position requires the ability to deal effectively with Members and Associates in person, by telephone and in writing.

Duties and Responsibilities:
  • Coordinate, supervise and effectively schedule the branch office staff and their daily activities in servicing the membership.
  • Provide consistent and ongoing support to the sales staff:
  • Plan and conduct regular department meetings;
  • Implement training as needed;
  • Recognize and reward employees for achievement;
  • Act as a role model and motivator;
  • Provide goals and feedback to the department.

    • Monitor sales activity of the Credit Union and administer sales incentive programs.
    • Maintain and improve the quality of the Credit Union’s financial products and services.
    • Maintain employee time records and report any missed work, cash discrepancies or scheduled days off.
    • Ensure that security procedures are followed.
    • Develop a working knowledge of the Credit Union’s data processing system.
    • Oversee the branch facility:
  • Ensure that supplies are adequately stocked;
  • Maintain all branch office equipment including check encoders, ATMs, computers, printers, phone systems, etc.;
  • Maintain office appearance, including furniture, fixtures, walkways, marketing displays/materials, etc.

    • Develop thorough knowledge of lending and financial services.
    • Register with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintain and renew the registration in addition to completing related compliance training as directed by KEMBA.
    • Assist in development of new products/services.
    • Assist in other areas as directed by Credit Union management.
    • Develop an understanding of Credit Union history, philosophy, organization, policies and operational procedures.
    • On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs.
    • Must be able to relate to other people beyond giving and receiving instructions: (a) can get along with coworkers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond appropriately to criticism from a supervisor.

    KEMBA Financial Credit Union - 14 months ago - save job - copy to clipboard
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