Business Analyst - Emerging Markets
AGL Resources - Atlanta, GA

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About AGL Resources

AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. As the nation’s largest natural gas-only distributor based on customer count, AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves more than one million retail customers through its SouthStar Energy Services joint venture and Nicor National, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. For more information, visit


The Business Analyst - Emerging Markets at SouthStar Energy Services is responsible for providing analytical and project support for the retail business unit, specifically the Mass Markets team in a specific market. The job requires synthesizing and incorporating complex data from multiple sources into comprehensive knowledge, actionable insights, and business recommendations. This position interacts with multiple company departments, as well as external vendors. The position requires an understanding of revenue, margin, cost structures and database marketing. An understanding of all functional areas within the Company and their impact on initiatives is important.


Bachelor’s degree in economics, finance, accounting or similar field, or equivalent work experience. MBA preferred.

Significant experience in the field.

Normally 3-5 years applicable experience is required, less may be acceptable.

Strong working knowledge of SQL, database schemas and Excel.

Must be able to develop and maintain programs, models and queries.

Minimal supervision is required.

Must be able to demonstrate working independently, yet operating effectively as a team player.

Must be self motivated.

Attendance is an essential function: interaction with co-workers with little or no notice is required.

Must be able to demonstrate the following:
Combination of strong analytical and communication skills

Ability to translate data into usable information

Ability to communicate effectively with business owners

Thorough understanding of financial principles and business economics.

Thorough understanding of data flows throughout the Company’s various systems.

Ability to assimilate multiple sources of data into meaningful inputs

Modeling and forecasting with Excel Database Marketing

Ability to manage and complete multiple, high-priority projects and activities with strict, time sensitive deadlines.

Efficient and concise writing skills.

Effective oral communication for presentations or meetings.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill(s), and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Financial Forecasting and Analysis

Conducts analysis from multiple inputs of data.

Calculates financial variances versus budget and performs sensitivity analysis as requested by management.

Performs analysis associated with evaluating the Company’s firm customer base, including analysis of each of the retail markets.

Summarizes key findings and develops internal reports for managements.

Assist business owners in developing customer forecasts, program results and profitability, and pricing strategies

Perform ad-hoc data requests


Compiles monthly firm market pricing data

Leads cross-functional efforts to establish proper prices by market

Evaluates pricing plans and strategies in order to maximize firm market profitability.

Facilitates as a potential business owner for new products, modifications to existing processes, and creation of new processes.

Understand and communicate drivers of current and forecast Business Unit performance, predictability, profitability and productivity to management and functional areas.

Create business cases and return on investment (ROI) analyses to model the impact of new products, marketing programs, etc. in support of BU activities.


Analyzes data, creates summary reporting and performs sensitivity analysis to support the decision making of senior management and other departments in the company.

Produces daily, weekly, and monthly reports

Works with business owners to create new reports to enable them to more effectively manage each market

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands; and talk or hear. The employee is occasionally required to stand, walk and reach with and arms. The employee must occasionally lift and /or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

AGL Resources is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.

AGL Resources - 2 years ago - save job
About this company
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AGL Resources brings its resources to customers in seven states through its fleet of utilities. Its Nicor Gas unit has 2.2 million customers...