Business Analyst - Mortgage (Wholesale)
EverBank - Jacksonville, FL

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Primary Characteristics

Identifies the business needs to enhance the business process or provide solutions to business problems in alignment with a project plan or request that is determined by the Project Manager and/or Business Owner. Prepares detailed written business specifications for execution of pre-defined business objectives and follows project through to completion.

Essential Functions

  • Research, gather, and define accurate detailed process statistical data
  • Define technical and systems requirements supporting business processes
  • Define functional requirements supporting business requirements
  • Create clear and organized written specifications for all requirements
  • Communicate and coordinate activities associated with accomplishing the business objective with various resources.
  • Manage, document, and communicate change in requirements
  • Manage SharePoint website and continually update with new data
  • Reports status and issues periodically to insure proper executions and escalations
  • Maintain and prioritize and multiple projects with minimal supervision
  • Resolve and trouble shoot various production issues that arise
Minimum Qualifications (Knowledge, Skills and Abilities)

  • Must have strong analytical skills in order to solve complex and unusual technical and business situations
  • Must have strong quantitative background
  • Must have strong statistical background with the ability to analyze statistical analysis and scenarios
  • Must have understanding of statistical rules and practices
  • Must have Quantitative Analytical Skills with process modeling
  • Must have strong communication skills, both written and verbal, as well as delivery skills for written specifications, business timelines and presentations
  • Must be self-motivated and capable of working independently
  • Must have the ability to work accurately and efficiently under intense time pressure
  • Must be able to maintain planning and organization across multiple projects
  • Must have the ability to exercise independent judgment in order to manage varied complex projects from inception through completion
  • Must have the ability to demonstrate flexibility to meet the needs of the business by working extended hours when necessary (early morning, evenings, weekends, holidays, etc).
  • Must have the ability to learn quickly and comprehend many technical and business concepts
Training and Experience

  • BA/BS degree in related field preferred
  • 2 plus years of Business Analyst experience
  • Experience in mortgage field preferred
  • Technical skills in writing SQL queries a plus
  • Must be proficient in the Microsoft Office suite
Pre-Employment Screening Includes:
  • Assessment Screening
  • Credit Check
  • Criminal Background Check
  • Drug Screen – after offer of employment is extended and before start date
  • Past Employment Verification
  • Social Security Verification

About this company
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EverBank Financial and its subsidiaries provide a range of financial services including banking, investment services, lending, commercial...