Business Analyst - SAP Logistics
Chevron Information Tech Co - Concord, CA

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Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geothermal energy.

Chevron is accepting online applications for the position of Business Analyst - SAP Logistics located in Concord, California through July 26, 2013 at 11:59 p.m. (Eastern Standard Time).

Position Details:
Responsibilities for this position may include but are not limited to:

  • Provides support to SAP Logistics area. May include Production Planning / APO Modules, SD.
  • Handles end-user requests for service.
  • Categorizes and prioritizes each request to ensure that adverse impact to business operations is minimized and normal service is restored quickly.
  • Performs optimization of system resources to improve efficiency/performance.
  • Establishes and maintains standards.
  • Works with the different teams and IT partners in the different parts of the world in providing services to our internal customers.
  • Participates in ERP project work including project implementations or modification/enhancements.
  • Applies Project Management principles and processes within the framework of a project or other routine work (e.g., framing the situation, considering alternatives, communication, behavioral change management, etc.).
  • Elicit, document, and finalize business requirements (e.g. processes, data, business rules, functions, etc.).
  • Identify alternative(s) in context of business opportunity and business processes.
  • Assists in the achievement of Operational Excellence objectives for overall system reliability, security, availability, responsiveness, effectiveness, and operational cost.
  • Assists in developing and monitoring service level performance metrics.
  • Analyzes incident history records and conducts root-cause analysis on system failures that disrupt normal business operations.
  • Upgrades system quality assurance processes and/or makes application and infrastructure changes to eliminate future incidents.

    Required Qualifications:

  • Bachelor's Degree in Information Technology or other relevant fields (e.g., Finance).
  • SAP functional support or implementation experience preferably in any of the logistics modules.
  • Excellent customer focus and results-orientation.

    Relocation Options:

    Relocation will not be considered within Chevron parameters.

    International Considerations:

    Expatriate assignments will not be considered.

    Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

    EOE M/F/D/V

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    Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We...