Business Architect-North America
Guidewire Software, Inc. - United States

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Guidewire Software exclusively serves the P&C insurance industry. We build and implement the core systems on which insurance carriers run their businesses. Guidewire applications support the workflow, collaboration with external partners, and rule-based decision-making that characterize modern underwriting and claims operations.

Guidewire applications also:
Support personal, commercial, and workers compensation product lines

Share a 100% web-based, Java technology platform

Are optimized for scalability and integration

We are especially proud of our upgradeable and extremely flexible technology, and our unmatched level of customer success. Guidewire Software's Professional Services consultants work on-site in partnership with our customers to achieve successful implementations, while our Silicon Valley-based engineering team owns all product development. Guidewire applications are highly configurable to the requirements of each client, and require a thorough understanding of the objectives and requirements of the client. The Business Architect represents Guidewire Software to our customer and provides leadership toward meeting their business objectives.

The successful Business Architect is expected to work side by side with our customers while making sure that Guidewire product management is kept abreast of product strengths and weaknesses. The position requires a unique blend of technical aptitude, insurance domain expertise, business process understanding, and customer-facing skills.

Essential Duties:
Learn and master the functionality provided by Guidewire application(s) in order to become a customer facing professional services consultant

Review customer business processes and goals, identify improvements and guide the discussion of business requirements

Provide guidance to customers on how to best leverage Guidewire applications and technology to meet customer defined business goals and objectives

As a subject matter expert in insurance, consult with insurance carrier business and technical resources to produce business requirements and functional design documents as a functional resource.

Partner with client business teams to understand business objectives and integration requirements for business analysis.

Support estimating the effort required to configure the software.

Work with Guidewire product management/development to share configuration concepts and further develop our core product features.

Plan user acceptance testing of customer solutions

Participate in a Scrum based product implementation of our product on-site at insurance carriers.

Technical Requirements:
Experience with full cycle enterprise software/package implementation as a Functional Consultant or Business Analyst

Technical Creativity - Ability to propose technical solutions to business problems.

Functional & Interpersonal Domain Expertise:
Capability to communicate clearly and efficiently.

Deep industry knowledge of the P&C insurance industry with primary focus on policy and/or underwriting.

Consulting & Leadership Skills - Ability to adapt to various work settings and serve in an advisory/leadership role.

Ability to handle project management tasks (Scope Control, Budgeting, Estimating, and Resource Management).

Experience with software implementation project(s) in requirements gathering, functional specification, QA, or training.

Experience in software package implementation through customization or configuration.

Understanding of software concepts (e.g., HTML, XML, Relational DB, reporting tools).

Understanding of a project life cycle methodology.

Experience in applying change management concepts on a software implementation project.

Willingness and ability to travel 80%.

Guidewire employs a flexible travel model that requires consultants to be on site four days per week and away from home three nights per week. Consultants work the fifth day from their home office. These roles represent Guidewire Software to our customer. The position requires a unique blend of technical expertise, design skills, programming skills, and customer-facing skills.

Nice to Have:
Object oriented programming, XML and hands-on scripting experience

Background as a Systems Analyst or Consultant working with Fortune 500 customers.

Prior business process and configuration experience with configurable software such as PeopleSoft, Siebel, or SAP.

Experience with n-tier web architected solutions

Experience in definition of test scenarios and design of test cases for a software implementation.

Experience in triaging of defect reports.

Experience in developing training materials (e.g., formal documentation, user guide).

Experience in conducting group training sessions.

Why Guidewire?
Guidewire has been chosen by more than 90 property & casualty insurance carriers of all size and lines of business as a trusted software vendor. We believe it is due to our modern architecture as the first comprehensive, integrated platform for insurance operations built on state-of-the-art technology. There is also our product quality; each of our products goes through 26,000 unit tests each time an engineer makes a change. We look for bugs so our customers don’t have to.

Guidewire has been the leader in claims systems in North America since 2003, with more selections than any competitor among carriers of any size. Guidewire’s team includes executive and professionals with deep experience in both insurance and technology at companies including The Hartford, AIG, GEICO, McKinsey, Oracle, Seibel, Motorola, Ariba and d Kana. Guidewire was founded to meet the needs of the P&C insurance industry. The company is headquartered in San Mateo, California, with offices in London, Munich, Paris, Sydney, Tokyo, and Toronto, in addition to a geographically dispersed team of sales and services staff. Guidewire is publicly traded on NYSE under symbol: GWRE

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Guidewire develops and implements market-leading insurance software solutions. Serving the second-largest financial services industry in the...