Business Group Manager - BG-8 Neurology/Neurosurgery - 10584
University of Florida Jacksonville Healthcare Inc. - Jacksonville, FL

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Accept the Challenge…Make a Difference

University of Florida Jacksonville Healthcare, Inc. has supported the University of Florida's physician practice in Jacksonville and other northern Florida and southern Georgia communities since 1971. UFJHI provides a wide range of business services to one of the largest mixed specialty practices in the southeastern United States consisting of over 300 physicians working in 30 clinics. UFJHI is an exciting and challenging place to work. We really care about the communities and patients that we serve. Our employees work alongside nationally and internationally renowned physicians who are engaged in teaching and research as well as providing healthcare services. Primarily located in Jacksonville, Florida, UFJHI also offers a great north Florida lifestyle with countless recreational activities, museums, orchestras along with professional and amateur sports.


Scope of the Job

Responsible for managing Business Group Team members, leading revenue cycle activities for specialties assigned, and ensuring all revenue is captured and reimbursement is maximized.

Essential Functions
The essential functions are the primary dimensions for performance review.


Establish and maintain A/R goals for assigned Business Group based on practice-specific indicators, and track progress according to set goals.


Interact with Administrators and Physicians on a routine basis to keep them apprised of any possible cracks in the revenue cycle, and work collaboratively to fix problems.


Have formal regular contact with department Chair/Medical Director to establish a customer service focused and collaborative working relationship.


Review A/R diagnostic reports each month for Business Group and provide feedback to appropriate parties,


Establish staff performance criteria for Charge Entry, Registration, Coding, and follow-up for Business Groups, to include quality audits.


Continuously think about and talk about charge capture and controls, as well as, any compliance concerns.


Ensure employees are adequately trained.

Maintain daily contact with Team Lead(s) to provide input and solicit feedback on overall operations.


Regularly communicate to Director the status of work activities within Business Group.


Communicate with Information Systems regarding system issues, and CDQ regarding reporting, and surgical coding needs.



Strong interpersonal skills.
Strong verbal and written communication skills
Strong analytical skills needed to perform review of monthly financial reports.


Five years plus of management experience in physician billing/collections or related healthcare experience.
Significant knowledge of, and experience with physician billing processes, rules, and regulations required.
Experience with managed care contracts required.
Experience with IDX (or other computerized physician A/R system) preferred.
Experience with managing a group of 10 or more employees preferred.

Education and Certifications

High School Diploma or GED equivalent required, Bachelor’s degree preferred,