Business Program Manager
T-Systems North America, Inc. - Houston, TX

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POSITION PURPOSE: This position is responsible for overall coordination, status reporting and stability of complex cross-functional work efforts for low to high risk projects. This individual will manage multiple projects simultaneously and will lead a variety of professionals, such as business analysts, requirements analysts, and/or programmers. ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Identification, monitoring, mentoring and evaluation of potential project managers
  • Interviewing prospective project team members in conjunction with the Program Manager/Director
  • Assessment of potential project viability, recommending strategies to satisfy customer needs
  • Initiation and funding efforts for new projects Assumes responsibility for:
  • Leadership of multiple projects or single projects classified from low to high risk
  • Managing and tracking all aspects of the delivery life cycle for the service offering, including original time estimates, cost, schedule, assessment of customer requirements and scope of the project
  • Foresight of organizational impacts and familiarity with procedures for introducing new technologies for the project
  • Establishing and managing priorities while maintaining a focus on customer needs and expectations
  • Creating and executing a detailed project plan including, but not limited to, assignments, dependencies, milestones, tracking, leveling and baselining
  • Manage the preparation, authorization, reporting and fulfillment of changes to the project
  • Identification of issues and risks, developing and implementing corrective actions
  • Managing dependencies and integrating activities with other departments and projects
  • Ensuring the development, planning and accomplishment of Quality Assurance testing
  • Maintaining effective communication with the customer, the Account Executive, Program Manager and impacted parties, as appropriate
  • Developing project resource strategies, allocating budget, staff, tools, and specialized support necessary for cost effective implementation and customer training
  • Management of the project team, including assignment and supervision of daily tasks, providing direction and establishing goals for project team members
  • Providing direction and establishing goals for project members OTHER DUTIES AND RESPONSIBILITIES:
  • Identification and recommendation of training needs for project members
  • Evaluation of individual employee performance and project vendor performance
  • Preparing and delivering project-related presentations and briefings and conducting, planning and facilitating project meetings
  • Completion of all project reporting, including regular status reports, periodic special reports as needed, lessons learned, financial reconciliation and other close of project reports
  • Maintenance of project records, including electronic directory, hard-copy files and project notebook
  • Time-tracking and maintenance of the project database for analysis, statistics and hours reporting
  • Communicating, utilizing and enforcing adherence to T-Systems’ and customer expectations, standards and methodologies, including standards and procedures for project reporting, T-Systems’ internal processes and procedures and T-Systems’ methodologies
  • Maintaining accessibility, trust and the confidentiality of potentially sensitive information
  • Remaining proactive and responsive in fulfilling agreed-upon outcomes
  • Promoting a cooperative environment and working to build group cohesiveness
  • Building and maintaining positive working relationship with vendors and external/internal customers
  • Keeping current on internal and external professional development / trends within functional area and relating them to area of responsibility
  • Exemplifying T-Systems’ leadership values through personal professional conduct
  • Advocating project management discipline throughout T-Systems
  • Completion of all duties which would otherwise have been assigned to lower-level positions when those lower-level roles have not been assigned to the project or team

Job requirements QUALIFICATIONS:
  • Leadership skills that can energize multidiscipline work teams
  • Sound understanding of project management principles and all aspects of Project Management
  • Conceptual knowledge of information technologies and methodologies in mainframe, midrange, and PC computing environments preferred; in depth capability in one or more
  • Technical knowledge with experience managing or participating in Infrastructure projects is required
  • Proven project management skills, capable of organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors
  • Excellent verbal and writing skills, able to express complex technical concepts in business terms
  • Strong analytical, problem-solving, and conceptual skills
  • Excellent resource management and interpersonal skills, with the ability to communicate and persuade at all management levels and the ability to thrive in a cross-functional environment is preferred EDUCATION: Experience/education:
  • Ten years of project responsibility, demonstrating leadership and management of technical staff and financial resources through various life cycle phases, including cross functional experience, is required
  • Ten years’ experience in the information technology or consulting industry is required, developing an in-depth knowledge in all infrastructure, mainframe, midrange or PC computing environments and methodologies
  • Eight years of management experience in which one or more of the following occurred is required: o Demonstrated strong abilities in relationship management o Successfully implemented new Infrastructure Environments, using new and emerging technologies o Demonstrated ability to manage multidiscipline, high performance work teams and development groups o Demonstrated competency in the execution of multiple, complex projects, including managing resources across multiple projects to meet goals o Developed efficient and effective solutions to diverse and complex business problems
  • Bachelor's degree in Computer Science, Engineering or related discipline, or equivalent work experience, is required (Master's degree or equivalent is preferred)
  • External project management certification such as PMP from PMI or other project management certification is required
  • Completion of T-Systems’ certification within 90 days of assuming the position is required
  • Sales oriented business savvy , He/She has closed large deals
  • Executive-level communication skills, Business English proficiency – essential
  • Experience working with Large Companies, specifically in the infrastructure area, and have IT Solution Expertise.
  • Global coordination will be required with direct reporting into the US and Germany.
  • The Project Manager needs to work from Houston Texas Locations.

T-Systems North America, Inc. Information and Communication Technology (ICT) connects people and markets worldwide! Deutsche Telekom is one of the leading international companies in ICT. With round about 235.000 employees in 50 countries, we provide innovative solutions to our clients. T-Systems is one of the three successful brands of Deutsche Telekom. We serve large customers and multinational companies through our global infrastructure of data centers and networks. With the help of innovative technology we develop integrated solutions for connected life and work. Let us together shape the world of tomorrow!

Deutsche Telekom - 18 months ago - save job - block
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