Responsible for providing a high level of technical support to SigmaTEK customers via phone support, training, installation, and technical sales support. The Applications Engineer must be customer focused, possess a team mentality, and recognize the need to deliver timely results quickly and efficiently. This position offers many opportunities for traveling and spending time on-site with customers.
- Provide Technical Support and Customer Service to end-users by processing highly technical support needs and communicating solutions via telephone, e-mail, and the Internet
- Conduct end-user training courses on-site for the customer, at our in-house training facility, and over the internet
- Periodic on-site installation of CAM software and the ability to seamlessly integrate product into various avenues of technical manufacturing systems
- Fulfill technical sales support needs via demonstration and competitive analysis
- Mechanical and/or manufacturing engineering experience with a focus in CAD/CAM, sheet metal fabrication or steel plate processing, and CNC programming (familiarity with G-code)
- Excellent communication and customer service skills
- Capable of working independently and as a key member of a team
- Meeting multiple deadlines while maintaining enthusiastic, positive attitude
- Strong problem solving skills
- Proficiency in Microsoft Office and Windows
- A bachelor’s degree in engineering (Mechanical or Industrial)
SigmaTEK is the maker of SigmaNEST, the world’s leading CAD/CAM nesting and manufacturing automation software. Headquartered in Cincinnati, SigmaTEK has offices in Seattle and throughout the US, as well as international offices in Canada, Scotland, Germany, China, India, and South Africa.
Qualified candidates are encouraged to send their resume and cover letter to Human Resources . All materials will be kept in strictest confidence. SigmaTEK is an equal opportunity employer.
SigmaTEK Systems, LLC - 15 months ago
SigmaTEK maintains a primary web site that is accessible by selecting the United States regional option.
SigmaTEK also maintains web...