CAPTAIN - BANQUET
Morongo Casino, Resort & Spa - Cabazon, CA

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Responsible for ensuring that Banquet employees at events deliver service to the specifications of the Banquet Event Order (BEO).

DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.
  • Ensure that events meet BEO requirements.
  • Provide excellence in customer service, and ensure that Banquet staff is providing such service.
  • Communicate with event coordinators to meet any customer needs.
  • Serve & bus tables if necessary.
SUPERVISORY RESPONSIBILITIES
Supervisory authority over servers/bussers at planned event.

JOB REQUIREMENTS:

QUALIFICATIONS
Excellent verbal skills. Ability to tactfully and diplomatically deal with the staff. Must possess a high regard for customer service.

EDUCATION AND EXPERIENCE
High school diploma or GED. 1 to 2 years prior hotel, banquet or convention experience in a lead or supervisory role.

Morongo Casino, Resort & Spa - 18 months ago - save job - block