Assist customers with check cashing, chip redemption, and other methods of supplying cash for gambling needs. Provide 4-Diamond service to all guests and report to work in accordance with Morongo Casino, Resort & Spa's 4-Diamond Image Guidelines.
DUTIES & RESPONSIBILITIES
Functions as general cashier or specialty banker, based upon business demands, ability and experience.
Maintain the accountability of the cashiers’ cage in accordance with company’s internal controls and requirements of the Gaming Commission on Accounting and Internal controls.
Responsible for receiving cash, cash equivalents, personal checks cashed for non-gaming purposes and gaming chips in return for cash. Process credit card advances.
Process and pay out large jackpots.
Responsible for the redemption and consolidation of counter checks, maintaining accountability of counter checks after issuance and transfer to the cashiers’ cage and maintaining inventory of gaming chips and coins used on gaming tables.
Handle transactions involving patrons at the front counter.
Must be able to stand for long periods of time. Strong math and money-handling skills are a necessity. Good interpersonal skills are a necessity. Must possess a high regard for customer service and employee relations.
EDUCATION and/or EXPERIENCE
High school diploma or GED.
Minimum of one year financial/banking or casino cash operations experience required
Morongo Casino, Resort & Spa - 2 years ago