CDI Clinical Documentation Improvement Liason - Work From Home
Tampa HSC - Largo, FL

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GENERAL SUMMARY OF DUTIES – The Clinical Documentation (CDI) Liaison is responsible for the interface between facility based Clinical Documentation Specialists and the HSC coding staff. The liaison works with all facilities to improve the accuracy, integrity and quality of patient data, to ensure minimal variation in coding practices and improve the quality of physician documentation within the body of the medical record to support code assignments. The Clinical Documentation Liaison plans, assigns and coordinates the communication and validation of correct coding; actively monitors the CDI mailbox, responds to queries submitted to the mailbox; prepares and distributes monthly CDI dashboard and query trend reports; conducts site visits to facilities to provide education and guidance to improve quality physician documentation.
DUTIES INCLUDE BUT ARE NOT LIMITED TO: · Provides oversight of the CDI Mailbox in the management of coding data quality and education processes, to include quality post billing coding reviews and education to CDI and coding staff.
· Prepares monthly data analysis of query trends and CDI Dashboard.
· Manages expectations and ensures service is delivered accordingly.
· Proactively manages (including corresponding communications and escalation paths) significant issues in coding, DRG assignment and Query trends related to CDI communication.
· Promptly reports issues or trends to the appropriate member of the HSC Leadership team, or other appropriate party
· Maintains up-to-date knowledge of regulatory changes impacting coding requirements.
· Coordinates training and education for coders and facility based CDI staff when trends are identified.
· Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”
· Other duties as assigned
Qualifications
KNOWLEDGE, SKILLS & ABILITIES · Coding Technical Skills- extensive regulatory coding (ICD-9-CM, MS-DRGs, POA Assignment) and associated reimbursement knowledge
· Leadership - leads individuals and groups toward identified outcomes, setting high performance standards and delivering quality services
· Critical thinking - actively and skillfully conceptualizing, applying, analyzing, synthesizing or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning or communication as a guide to belief and action
· Building and Maintaining Strategic Working Relationships – develops collaborative relationships to facilitate the accomplishment of work goals. Possesses excellent interpersonal skills in building, negotiating and maintaining crucial relationships
· Building Trust – interacts with others in a way that gives them confidence in one’s intentions and those of the organization
· Effective Operational Decision Making - relating and comparing; securing relevant information and identifying key issues; committing to an action after developing alternative courses of action that take into consideration resources, constraints, and organizational values
· Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment and/or circumstances with a positive outlook; and adjusting effectively to work within new work structures, processes, requirements, or cultures
· Initiative – independently takes prompt proactive steps towards problem resolution
· Managing conflict – dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
· Energy – consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operates with vigor, effectiveness, and determination over extended periods of time
· Stress tolerance – maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization
· Planning and Organization - proactively prioritizes initiatives, effectively manages resources and keen ability to multi-task
· Communication - communicates clearly, proactively and concisely with all key stakeholders.
· Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
· Work Independently – is self-supporting; not needing to rely on others to complete a job
· Facilitation – ability to facilitate small to large groups of people at various organizational levels for purposes of planning, problem solving, or strategy development
· Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
· PC skills - demonstrates proficiency in Microsoft Office applications and others as required
· Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems
· Project Management - assesses work activities and allocates resources appropriately
· Coach, Mentor and Educate – provides timely guidance and feedback to help strengthen the knowledge/skill set of others to accomplish a task or solve a problem
· Work Independently – is self-supporting; not needing to rely on others to complete a job
EDUCATION · Undergraduate degree in Health Information Management. Bachelor’s degree strongly preferred.
EXPERIENCE · Minimum 3 years coding management/leadership experience required
· Minimum 5 years recent inpatient hospital coding experience required
CERTIFICATE/LICENSE - RHIA, RHIT and/or CCS required

HCA Inc - 15 months ago - save job - block